# Mobile keyboard/bar-code scanner works on web app but not ignition

**URL:** <https://forum.inductiveautomation.com/t/mobile-keyboard-bar-code-scanner-works-on-web-app-but-not-ignition/18493>\
**Category:** Ignition\
**Created:** [June 16, 2018, 3:09pm UTC](https://forum.inductiveautomation.com/t/mobile-keyboard-bar-code-scanner-works-on-web-app-but-not-ignition/18493 "2018-06-16T15:09:26Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![mwaynesmith](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@mwaynesmith](https://forum.inductiveautomation.com/u/mwaynesmith)\
**Post date:** [June 16, 2018, 3:09pm UTC](https://forum.inductiveautomation.com/t/mobile-keyboard-bar-code-scanner-works-on-web-app-but-not-ignition/18493/1 "2018-06-16T15:09:26Z")

</div>

We have a mobile app platform is Cognex MX-1000. I can bring up a web application, i.e. ‘[aNotepad.com](http://aNotepad.com)’ and scanning key entry works as expected. BUT, when I bring up my Ignition Mobile, I can key entries but not scan entries. Any suggestions?

---

<div class="post-metadata">

**Author:** ![tbackus](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/tbackus/32/5091_2.png) [@tbackus](https://forum.inductiveautomation.com/u/tbackus)\
**Post date:** [June 18, 2018, 12:03pm UTC](https://forum.inductiveautomation.com/t/mobile-keyboard-bar-code-scanner-works-on-web-app-but-not-ignition/18493/2 "2018-06-18T12:03:39Z")

</div>

Are you giving focus to the component that you want the car code information to go into?? IE, Click your mouse in that text box, then try the scanner?

---

<div class="post-metadata">

**Author:** ![mwaynesmith](https://avatars.discourse-cdn.com/v4/letter/m/eb8c5e/32.png) [@mwaynesmith](https://forum.inductiveautomation.com/u/mwaynesmith)\
**Post date:** [June 18, 2018, 12:37pm UTC](https://forum.inductiveautomation.com/t/mobile-keyboard-bar-code-scanner-works-on-web-app-but-not-ignition/18493/3 "2018-06-18T12:37:21Z")

</div>

Yes, we have made sure of focus. But thanks.

---

<div class="post-metadata">

**Author:** ![derek.simonette](https://avatars.discourse-cdn.com/v4/letter/d/8c91f0/32.png) [@derek.simonette](https://forum.inductiveautomation.com/u/derek.simonette)\
**Post date:** [February 13, 2019, 5:40pm UTC](https://forum.inductiveautomation.com/t/mobile-keyboard-bar-code-scanner-works-on-web-app-but-not-ignition/18493/4 "2019-02-13T17:40:49Z")

</div>

Is there any update on this? I am having the same issue, focus is there, it works in other programs, but it will not scan into my mobile app.