# Mobile module V1.x

**URL:** <https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697>\
**Category:** Ignition\
**Created:** [December 12, 2013, 3:16pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697 "2013-12-12T15:16:02Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![tamerplc](https://avatars.discourse-cdn.com/v4/letter/t/d78d45/32.png) [@tamerplc](https://forum.inductiveautomation.com/u/tamerplc)\
**Post date:** [December 12, 2013, 3:16pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/1 "2013-12-12T15:16:02Z")

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i have ignition 7.5.5 (b1255) with Mobile module v1.xx

- is mobile module new ver. will work with ver 7.5.5??
- from where i can download previous mobile module ver 1.x ??
- can i upgrade my plat from from v5.5 to v6.x??  
thanks  
Tamer

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [December 12, 2013, 4:16pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/2 "2013-12-12T16:16:44Z")

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You should upgrade to 7.5.11 if you want to use the newer mobile module.

Upgrading from 7.5.x to 7.6.x is something you should talk to your sales rep about first.

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<div class="post-metadata">

**Author:** ![tamerplc](https://avatars.discourse-cdn.com/v4/letter/t/d78d45/32.png) [@tamerplc](https://forum.inductiveautomation.com/u/tamerplc)\
**Post date:** [December 15, 2013, 3:35pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/3 "2013-12-15T15:35:36Z")

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Which Java verision mobile module will work?? is it work with Sun Microsystems Inc. 1.6.0\_32 ??  
Thanks  
Tamer

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<div class="post-metadata">

**Author:** ![tamerplc](https://avatars.discourse-cdn.com/v4/letter/t/d78d45/32.png) [@tamerplc](https://forum.inductiveautomation.com/u/tamerplc)\
**Post date:** [December 16, 2013, 6:20am UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/4 "2013-12-16T06:20:19Z")

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Hi,  
i upgrade the system to 7.5.11 (b1526) . the new mobile module version 1.6.4 (b2013112117) not working .it give me Trail (Fault).  
when i upload old module version (1.5.6 (b239)) it working fine.Please advise  
Thanks  
Tamer

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [December 16, 2013, 3:23pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/5 "2013-12-16T15:23:10Z")

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Because the modules are tied in to features in the platform, newer module versions don’t work with older platforms, and vice versa. If you’re using version 7.5.x of Ignition, you’ll need a version 1.5.x of the mobile module. When you upgrade to version 7.6.x of Ignition, you’ll need to use version 1.6.x of the mobile module.

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<div class="post-metadata">

**Author:** ![tamerplc](https://avatars.discourse-cdn.com/v4/letter/t/d78d45/32.png) [@tamerplc](https://forum.inductiveautomation.com/u/tamerplc)\
**Post date:** [December 17, 2013, 10:01am UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/6 "2013-12-17T10:01:31Z")

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[quote=“Kevin.Herron”]You should upgrade to 7.5.11 if you want to use the newer mobile module.

Upgrading from 7.5.x to 7.6.x is something you should talk to your sales rep about first.[/quote]  
Hi Kathy  
as per kevin .i upgrade platform from v5.5.5 to v5.5.11 and new mobile module not working?

also, which jave version the mobile module will work ??

Thanks  
Tamer

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<div class="post-metadata">

**Author:** ![tamerplc](https://avatars.discourse-cdn.com/v4/letter/t/d78d45/32.png) [@tamerplc](https://forum.inductiveautomation.com/u/tamerplc)\
**Post date:** [December 17, 2013, 2:46pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/7 "2013-12-17T14:46:25Z")

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i faced this problem after upgrade java from ver 6 to latest ver7  
we used ignition v 7.5.11  
i removed java version7 and used ver 1.6.0\_32 and still give me same error(screen shot attached)  
Thanks  
Tamer

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<div class="post-metadata">

**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [December 18, 2013, 3:19pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/8 "2013-12-18T15:19:38Z")

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I see our online docs haven’t been updated yet. The mobile module does require Java 7 (the rest of Ignition and the other modules work with Java 6 or 7).

Best,

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<div class="post-metadata">

**Author:** ![tamerplc](https://avatars.discourse-cdn.com/v4/letter/t/d78d45/32.png) [@tamerplc](https://forum.inductiveautomation.com/u/tamerplc)\
**Post date:** [December 18, 2013, 3:22pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/9 "2013-12-18T15:22:31Z")

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hi Kathy  
even i install java 7. it gave me same error  
what’s the jave 7 version should work fine with ignition v5.5.11  
regards,  
Tamer

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<div class="post-metadata">

**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [December 18, 2013, 4:19pm UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/10 "2013-12-18T16:19:36Z")

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I’d say your best bet is to call or email [Tech Support](http://inductiveautomation.com/support).

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<div class="post-metadata">

**Author:** ![xion8x8](https://avatars.discourse-cdn.com/v4/letter/x/cc9497/32.png) [@xion8x8](https://forum.inductiveautomation.com/u/xion8x8)\
**Post date:** [January 20, 2014, 8:08am UTC](https://forum.inductiveautomation.com/t/mobile-module-v1-x/7697/11 "2014-01-20T08:08:32Z")

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[viewtopic.php?p=41528#p41528](http://inductiveautomation.com/forum/viewtopic.php?p=41528#p41528)

[quote=“Robert.McKenzie”]This sounds like a problem with the version of Java you’re using, and there is a setting specifically for what version of java the mobile module uses. You can find it in the Ignition Gateway in the Configure section under Mobile -\> Settings. You should make sure that the Java Path is set to something like ‘C:\Program Files\Java\jre7\bin\java.exe’

If that’s set to the correct path, then you can try clearing the Java cache on the computer Ignition is installed on.[/quote]
