# Mobile problem with number of clients

**URL:** <https://forum.inductiveautomation.com/t/mobile-problem-with-number-of-clients/17719>\
**Category:** Ignition\
**Created:** [April 15, 2018, 10:55pm UTC](https://forum.inductiveautomation.com/t/mobile-problem-with-number-of-clients/17719 "2018-04-15T22:55:38Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![maber.vr](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@maber.vr](https://forum.inductiveautomation.com/u/maber.vr)\
**Post date:** [April 15, 2018, 10:55pm UTC](https://forum.inductiveautomation.com/t/mobile-problem-with-number-of-clients/17719/1 "2018-04-15T22:55:38Z")

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Hi,  
I have a problem with a max number of client to stop the app.  
In the reality there is only some client (3, 4 of 50) that remains append for days.  
I must to terminate this process with task manager and all return ok.

Why ?

Thanks, Roberto

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**Author:** ![ethomason](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ethomason/32/43338_2.png) [@ethomason](https://forum.inductiveautomation.com/u/ethomason)\
**Post date:** [April 16, 2018, 3:10pm UTC](https://forum.inductiveautomation.com/t/mobile-problem-with-number-of-clients/17719/2 "2018-04-16T15:10:08Z")

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What is your maximum Java heap size? In your gateway settings verify that the Client Memory multiplied by Max Clients doesn’t exceed the heap size.

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<div class="post-metadata">

**Author:** ![maber.vr](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@maber.vr](https://forum.inductiveautomation.com/u/maber.vr)\
**Post date:** [April 24, 2018, 8:39am UTC](https://forum.inductiveautomation.com/t/mobile-problem-with-number-of-clients/17719/3 "2018-04-24T08:39:29Z")

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Where do I found the Java heap size ? Ignition version is 7.5.14.  
My client memory is 512 MB x 50 client (max)

Thanks

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**Author:** ![ethomason](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ethomason/32/43338_2.png) [@ethomason](https://forum.inductiveautomation.com/u/ethomason)\
**Post date:** [April 24, 2018, 8:11pm UTC](https://forum.inductiveautomation.com/t/mobile-problem-with-number-of-clients/17719/4 "2018-04-24T20:11:34Z")

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[https://docs.inductiveautomation.com/display/DOC79/Changing+Gateway+Memory+Allocation](https://docs.inductiveautomation.com/display/DOC79/Changing+Gateway+Memory+Allocation)

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<div class="post-metadata">

**Author:** ![maber.vr](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@maber.vr](https://forum.inductiveautomation.com/u/maber.vr)\
**Post date:** [May 21, 2018, 11:54am UTC](https://forum.inductiveautomation.com/t/mobile-problem-with-number-of-clients/17719/5 "2018-05-21T11:54:28Z")

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![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/0ed4e499b4f21d6e048908e6f6d903767a75c18a.jpg)Ignition Mobile Problem 2

I have verified the correct configuration of memory and client, but I have the problem still.  
I must to delete the Java Process to work again.

Thank you