# Mobile problems

**URL:** <https://forum.inductiveautomation.com/t/mobile-problems/7969>\
**Category:** Ignition\
**Created:** [February 6, 2014, 10:52am UTC](https://forum.inductiveautomation.com/t/mobile-problems/7969 "2014-02-06T10:52:59Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![max7184](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@max7184](https://forum.inductiveautomation.com/u/max7184)\
**Post date:** [February 6, 2014, 10:52am UTC](https://forum.inductiveautomation.com/t/mobile-problems/7969/1 "2014-02-06T10:52:59Z")

</div>

when i try to start a mobile problem… i have this error for 2 or 3 times…

```
Time	Logger	Message

```

(I) 11.43.54 Projects$ProjectChangeMonitor Starting up client project monitor. project=HMI\_SCADA, uuid=bd1868d5-6255-fa07-6963-c786732cca8d, editCount=3515, scope=4, version=Published  
(I) 11.43.41 ClientVM Client vm 8a6ad0a0-d403-82d7-22af-b730e7ad6421 closed: Web session closed.  
(I) 11.43.39 VMManager VMCreator starting 1 new client VMs.  
WARN 11.43.38 DataServlet Failure in mobiledata/initvm

java.net.SocketException: Connection reset by peer: socket write error  
at java.net.SocketOutputStream.socketWrite0(Native Method)  
at java.net.SocketOutputStream.socketWrite(Unknown Source)  
at java.net.SocketOutputStream.write(Unknown Source)  
at java.io.BufferedOutputStream.flushBuffer(Unknown Source)  
at java.io.BufferedOutputStream.flush(Unknown Source)  
at java.io.DataOutputStream.flush(Unknown Source)  
at com.inductiveautomation.mobile.gateway.MobileVMManager$ClientVMImpl.sendMessage(MobileVMManager.java:595)  
at com.inductiveautomation.mobile.gateway.MobileVMManager.initializeVM(MobileVMManager.java:337)  
at com.inductiveautomation.mobile.gateway.servlets.MobileSession.initializeVM(MobileSession.java:384)  
at com.inductiveautomation.mobile.gateway.servlets.MobileDataServlet$InitVM.handle(MobileDataServlet.java:835)  
at com.inductiveautomation.mobile.gateway.servlets.MobileDataServlet.doRequest(MobileDataServlet.java:159)  
at com.inductiveautomation.mobile.gateway.servlets.MobileDataServlet.doGet(MobileDataServlet.java:108)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)  
at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:85)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)  
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)  
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)  
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)  
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)  
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)  
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)  
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)  
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)  
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)  
at java.lang.Thread.run(Unknown Source)

what can i do? 😈

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<div class="post-metadata">

**Author:** ![max7184](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@max7184](https://forum.inductiveautomation.com/u/max7184)\
**Post date:** [February 6, 2014, 11:06am UTC](https://forum.inductiveautomation.com/t/mobile-problems/7969/2 "2014-02-06T11:06:28Z")

</div>

7.6.4 (b2013112117)

last java version… 7.51

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<div class="post-metadata">

**Author:** ![AJBerera](https://avatars.discourse-cdn.com/v4/letter/a/9fc29f/32.png) [@AJBerera](https://forum.inductiveautomation.com/u/AJBerera)\
**Post date:** [April 9, 2014, 2:51pm UTC](https://forum.inductiveautomation.com/t/mobile-problems/7969/3 "2014-04-09T14:51:48Z")

</div>

[quote=“max7184”]7.6.4 (b2013112117)

last java version… 7.51[/quote]

same versions, same problems here.  
I get this message nearly 80 percent of the time and I just keep refreshing until it works.

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<div class="post-metadata">

**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [May 8, 2014, 5:58pm UTC](https://forum.inductiveautomation.com/t/mobile-problems/7969/4 "2014-05-08T17:58:43Z")

</div>

This indicates the client VM is closing unexpectedly or crashing.

I would need to see the client logs for more information. You should be able to find the logs here

```auto
\Inductive Automation\Ignition\data\mobile_wdir
```

You will want to place the following argument in the JVM Options field under Mobile Settings in the Gateway

```auto
-Dclient.debug=true
```