# Moving Ignition to a new server **URL:** \ **Category:** General Discussion\ **Created:** [July 15, 2015, 9:52pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226 "2015-07-15T21:52:24Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [July 15, 2015, 9:52pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/1 "2015-07-15T21:52:24Z")
Hi Guys, so what would be the best option when it comes to moving to a new server, Install the The software on the new server and restore the other gateway on the new gateway or is that a bad idea? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 15, 2015, 9:56pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/2 "2015-07-15T21:56:38Z")
That’s a perfectly reasonable plan. 1. Take a gateway backup. 2. Install Ignition on new machine. 3. De-activate license on old machine. 4. Activate license on new machine. 5. Restore gateway backup on new machine. I guess the order of some of those steps is interchangeable, but you get the idea. ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [July 15, 2015, 10:36pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/3 "2015-07-15T22:36:50Z")
ok, I’m connected to the new Gateway and restored the backup, why does the gateway utility doesn’t connect to the current gateway, still wants to look at the Ignition that is installed on my Laptop, I want to restart the Gateway and I believe the only place I can do that from is the Gateway control utility. any ideas? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 15, 2015, 10:50pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/4 "2015-07-15T22:50:39Z")
The gateway utility looks at whatever the local gateway is. You need to launch the GCU on the server if you want to control that gateway with it. You can also simply restart the service from the Windows service utility. ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [July 16, 2015, 1:21am UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/5 "2015-07-16T01:21:17Z")
I’ll try that tomorrow since i have no control over the server right now. Hopefully it helps because this thing is so extremely slow right now. Thanks ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [July 16, 2015, 12:20pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/6 "2015-07-16T12:20:09Z")
why do i keep getting this error? ```auto GatewayException: Read timed out caused by SocketTimeoutException: Read timed out Ignition v7.7.4 (b2015033012) Java: Oracle Corporation 1.8.0_51 ``` I assume Gateway on the server isn’t responding ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 16, 2015, 12:21pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/7 "2015-07-16T12:21:29Z")
Is that when launching a client or designer? Are you launching off your old shortcuts? ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [July 16, 2015, 12:28pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/8 "2015-07-16T12:28:48Z")
So since i had the tag backups and project backups i decided not to restore the old gateway and start fresh, connected the 3 PLCs fine and then restored the tags but it took a while and it kept showing “waiting for gateway” on the little pop up window trying to execute the tag restore. and then now i’m not connected to the 3 devices and it shows an"x" with Error in front of it. my project restored just fine. ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/c69674089a26c7ea5fa93ea4ab1d87ebead9f84e.png) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 16, 2015, 12:31pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/9 "2015-07-16T12:31:37Z")
Does clicking that blue refresh button do anything? ---
**Author:** ![Mr.K001](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mr.K001](https://forum.inductiveautomation.com/u/Mr.K001)\ **Post date:** [July 17, 2015, 12:51pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/10 "2015-07-17T12:51:46Z")
everything is working fine now, look like the server had only a gig of RAM so this thing was really struggling lol… silly IT guy giving me 1gig of RAM lol. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 17, 2015, 12:58pm UTC](https://forum.inductiveautomation.com/t/moving-ignition-to-a-new-server/10226/11 "2015-07-17T12:58:33Z")
![:thumb_left:](https://us1.discourse-cdn.com/inductiveautomation/original/1X/e26afb081ddde6df016df6ee49159cf56aaca688.gif ":thumb\_left:")