# My entire project is now missing from start up

**URL:** <https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [June 10, 2019, 2:56pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682 "2019-06-10T14:56:23Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 2:56pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/1 "2019-06-10T14:56:23Z")

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Last friday I was working on a Ignition project that connects to a PLC inside of a VM. I finish my work, save everything, and exit the VM.

Now today, I tried reopening my project to show someone and it’s not there on the Ignition Home page when you start the gateway. When I go to configure, I see the project present. Opening the project in Designer doesn’t show any of the tags or windows, only the scripts. What happened and is there a way to fix this?

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [June 10, 2019, 3:04pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/2 "2019-06-10T15:04:21Z")

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Is there anything in the logs?

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 3:20pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/3 "2019-06-10T15:20:39Z")

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Heres the wrapper.log.1 from Friday, the regular wrapper, and gcu log. 6’/7 was the last day I worked on everything. I mostly see error messages the same as I was seeing as I was designing, nothing out of the ordinary. Then today, 6/10, is when the issues happened. [wrapper.log.zip](https://us1.discourse-cdn.com/inductiveautomation/original/2X/9/9a7e7b37b570d8ef1c7ac525634a752aa84de663.zip) (353.8 KB)

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 3:40pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/4 "2019-06-10T15:40:21Z")

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I just had a coworker try to open up the project in a new gateway of the same Ignition version and it worked.

Also, trying to export from the project, despite only seeing scripts, I see the windows but they’re under a table called “Unknown” and there’s a few that are just blank.

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 10, 2019, 3:41pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/5 "2019-06-10T15:41:46Z")

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Do you have any errors in the _designer_ console? It sounds like it might be that one or more modules are failing to load in the designer, which would lead to things not showing up/‘Unknown’ status for various things.

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 3:42pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/6 "2019-06-10T15:42:58Z")

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This is all I see in the designer Console - 11:28:28.730 [AWT-EventQueue-2] WARN designer.main - Skipping module “Symbol Factory” because dependency “ModuleDependency[moduleId=“fpmi”]” is not installed.  
11:28:30.642 [Designer-Startup] INFO designer.main - Downloading… [+0]  
11:28:31.157 [Designer-Startup] INFO designer.main - Cleanup… [+515]  
11:28:31.157 [Designer-Startup] INFO designer.main - Initializing UI… [+515]  
11:28:31.248 [Designer-Startup] INFO ignition.TagManager.Gateway - Starting up polling tag manager, polling rate: 150 ms  
11:28:32.666 [Designer-Startup] INFO designer.main - Starting module: Reporting [+2024]  
11:28:32.693 [Designer-Startup] INFO reporting.Designer - Starting up Reporting Module. Mode: Trial  
11:28:33.048 [Designer-Startup] INFO designer.main - Initializing Scripting… [+2406]  
11:28:33.164 [Designer-Startup] INFO designer.main - Starting Tag System… [+2522]  
11:28:33.165 [Designer-Startup] INFO designer.main - Initializing UI… [+2523]  
11:28:33.356 [SQLTags-TreeLoader-1] INFO ignition.TagManager.Gateway - Starting tag polling.

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<div class="post-metadata">

**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [June 10, 2019, 3:53pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/7 "2019-06-10T15:53:26Z")

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Looks like the Vision module didn’t load. Can you confirm in your gateway that it’s running?

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 3:57pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/8 "2019-06-10T15:57:49Z")

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Gateway is running and I am able to do everything else in it. It does seem to be the Vision Module as I just tried to create a New project and again, no Windows dropdown in the designer.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 10, 2019, 3:58pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/9 "2019-06-10T15:58:51Z")

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Your designer is claiming Vision is not installed whatsoever. Can you confirm it’s installed and running on your gateway?

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 4:00pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/10 "2019-06-10T16:00:08Z")

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Oh I see now all my modules are faulted except for Symbol Factory which is loaded. I tried restarting the Vision Module but no effect, still faulted.

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 4:02pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/11 "2019-06-10T16:02:09Z")

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com.inductiveautomation.ignition.common.modules.ModuleLoadException: Unable to load hook class “com.inductiveautomation.factorypmi.gateway.FPMIGatewayHook” for module “fpmi”.  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl$LoadedModule.loadHook(ModuleManagerImpl.java:2158)  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl$LoadedModule.load(ModuleManagerImpl.java:1848)  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.startupModule(ModuleManagerImpl.java:1060)  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl$4.call(ModuleManagerImpl.java:763)  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.executeModuleOperation(ModuleManagerImpl.java:810)  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.restartModuleInternal(ModuleManagerImpl.java:747)  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.restartModule(ModuleManagerImpl.java:739)  
at com.inductiveautomation.ignition.gateway.web.pages.config.ModulePage$RestartAction.execute(ModulePage.java:551)  
at com.inductiveautomation.ignition.gateway.web.components.ConfirmationPanel$1.onClick(ConfirmationPanel.java:49)  
at org.apache.wicket.markup.html.link.Link.onLinkClicked(Link.java:189)  
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)  
at java.lang.reflect.Method.invoke(Unknown Source)  
at org.apache.wicket.RequestListenerInterface.internalInvoke(RequestListenerInterface.java:258)  
at org.apache.wicket.RequestListenerInterface.invoke(RequestListenerInterface.java:216)  
at org.apache.wicket.core.request.handler.ListenerInterfaceRequestHandler.invokeListener(ListenerInterfaceRequestHandler.java:240)  
at org.apache.wicket.core.request.handler.ListenerInterfaceRequestHandler.respond(ListenerInterfaceRequestHandler.java:226)  
at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor.respond(RequestCycle.java:814)  
at org.apache.wicket.request.RequestHandlerStack.execute(RequestHandlerStack.java:64)  
at org.apache.wicket.request.cycle.RequestCycle.execute(RequestCycle.java:253)  
at org.apache.wicket.request.cycle.RequestCycle.processRequest(RequestCycle.java:210)  
at org.apache.wicket.request.cycle.RequestCycle.processRequestAndDetach(RequestCycle.java:281)  
at org.apache.wicket.protocol.http.WicketFilter.processRequest(WicketFilter.java:188)  
at org.apache.wicket.protocol.http.WicketFilter.doFilter(WicketFilter.java:245)  
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)  
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)  
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)  
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)  
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1160)  
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)  
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)  
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1092)  
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)  
at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)  
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)  
at org.eclipse.jetty.server.Server.handle(Server.java:518)  
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:308)  
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:244)  
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:273)  
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)  
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)  
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:246)  
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:156)  
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)  
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)  
at java.lang.Thread.run(Unknown Source)  
Caused by: java.lang.ClassNotFoundException: com.inductiveautomation.factorypmi.gateway.FPMIGatewayHook  
at java.net.URLClassLoader.findClass(Unknown Source)  
at java.lang.ClassLoader.loadClass(Unknown Source)  
at java.lang.ClassLoader.loadClass(Unknown Source)  
at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl$LoadedModule.loadHook(ModuleManagerImpl.java:2137)  
… 47 more

7.9.4 (b2017082911)  
Oracle Corporation 1.8.0\_121

This is the faulted error

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 10, 2019, 4:27pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/12 "2019-06-10T16:27:59Z")

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```auto
Caused by: java.lang.ClassNotFoundException:
com.inductiveautomation.factorypmi.gateway.FPMIGatewayHook

```

Do all of your module versions match with your gateway’s version? You may just need to call in to support, but something’s very wrong with your Vision module installation.

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<div class="post-metadata">

**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\
**Post date:** [June 10, 2019, 6:54pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/13 "2019-06-10T18:54:27Z")

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Yup, it was Vision 9.9.4, the version for Ignition 7.9.4. The only thing I saw that was too far ahead was reporting module which was a .10, but even with that gone it didn’t do anything. Also uninstalling and reinstalling the correct versions did nothing because it kept saying the certificates expired in November 2018.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 10, 2019, 7:11pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/14 "2019-06-10T19:11:10Z")

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You could try upgrading your entire system to 7.9.11 (which is worth doing anyways)?

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<div class="post-metadata">

**Author:** ![mgross](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mgross/32/3311_2.png) [@mgross](https://forum.inductiveautomation.com/u/mgross)\
**Post date:** [June 10, 2019, 10:59pm UTC](https://forum.inductiveautomation.com/t/my-entire-project-is-now-missing-from-start-up/25682/15 "2019-06-10T22:59:11Z")

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Try this: on the gateway, delete the data/jar-cache folder and restart the gateway. This could be related to a bug that happened in 7.9.4, and was fixed in 7.9.5.
