# Mysql connection on webhost fail **URL:** \ **Category:** Archived Topics\ **Created:** [August 25, 2016, 1:58am UTC](https://forum.inductiveautomation.com/t/mysql-connection-on-webhost-fail/12065 "2016-08-25T01:58:51Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Jhahn](https://avatars.discourse-cdn.com/v4/letter/j/8edcca/32.png) [@Jhahn](https://forum.inductiveautomation.com/u/Jhahn)\ **Post date:** [August 25, 2016, 1:58am UTC](https://forum.inductiveautomation.com/t/mysql-connection-on-webhost-fail/12065/1 "2016-08-25T01:58:51Z")
I realize that there is one similar to my question but it is a few years old. my connection address jdbc:mysql://mycoolwebsite.com:3306/wrchtnoy\_test where wrchtnoy\_test is the db name I have tried the hosting credentials which according to the knowledge base should work have also tried the db username and password the db and username should have wrchtnoy\_ as a prefix. thanks. ---
**Author:** ![accyroy](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/accyroy/32/3386_2.png) [@accyroy](https://forum.inductiveautomation.com/u/accyroy)\ **Post date:** [August 25, 2016, 3:30am UTC](https://forum.inductiveautomation.com/t/mysql-connection-on-webhost-fail/12065/2 "2016-08-25T03:30:45Z")
Your webhosts server probably doesn’t have port 3306 open to remote connections. Most webhosts only allow localhost connections to the DB server. You’ll need to get port 3306 opened and your mysql user must be allowed to connect from a remote host. If you open a ticket with your hosts they may be able to fix this for you. ---
**Author:** ![Jhahn](https://avatars.discourse-cdn.com/v4/letter/j/8edcca/32.png) [@Jhahn](https://forum.inductiveautomation.com/u/Jhahn)\ **Post date:** [August 25, 2016, 9:12pm UTC](https://forum.inductiveautomation.com/t/mysql-connection-on-webhost-fail/12065/3 "2016-08-25T21:12:19Z")
Thanks