# New Edge 7.9.13 install on Ubuntu 18.04 not allowing us to create roles **URL:** \ **Category:** Ignition\ **Tags:** ignition79\ **Created:** [March 26, 2020, 7:57pm UTC](https://forum.inductiveautomation.com/t/new-edge-7-9-13-install-on-ubuntu-18-04-not-allowing-us-to-create-roles/33462 "2020-03-26T19:57:14Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Shawn.Schwark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/shawn.schwark/32/14045_2.png) [@Shawn.Schwark](https://forum.inductiveautomation.com/u/Shawn.Schwark)\ **Post date:** [March 26, 2020, 7:57pm UTC](https://forum.inductiveautomation.com/t/new-edge-7-9-13-install-on-ubuntu-18-04-not-allowing-us-to-create-roles/33462/1 "2020-03-26T19:57:14Z")
Hi, We are trying to set up ignition edge 7.9.13 for a project we want to deploy we have ordered a license but it’s not here yet. When trying to add roles to any authentication profile including the default one the server crashes with an internal error and doesn’t recover I need to restart the service for it to come back. OS: Ubuntu 18.04 Java Version: 8 Ignition version: 7.9.13 INFO | jvm 1 | 2020/03/26 19:40:52 | Caused by: java.sql.SQLException: Connection is locked. Datasource only allows one connection at a time. More information was logged to the gateway console. INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.localdb.sqlite.SingleConnectionDatasource.getConnection(SingleConnectionDatasource.java:75) INFO | jvm 1 | 2020/03/26 19:40:52 | at simpleorm.sessionjdbc.SSessionJdbc.innerOpen(SSessionJdbc.java:111) INFO | jvm 1 | 2020/03/26 19:40:52 | … 53 common frames omitted INFO | jvm 1 | 2020/03/26 19:40:52 | W [g.LicenseManager] [19:40:51]: Unable to update demo time remaining. INFO | jvm 1 | 2020/03/26 19:40:52 | simpleorm.utils.SException$Jdbc: Opening [com.inductiveautomation.ignition.gateway.localdb.sqlite.SingleConnectionDatasource@6951d08f](mailto:com.inductiveautomation.ignition.gateway.localdb.sqlite.SingleConnectionDatasource@6951d08f) INFO | jvm 1 | 2020/03/26 19:40:52 | at simpleorm.sessionjdbc.SSessionJdbc.innerOpen(SSessionJdbc.java:113) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.localdb.persistence.PersistenceSession.initialize(PersistenceSession.java:31) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.localdb.PersistenceInterfaceImpl.getSession(PersistenceInterfaceImpl.java:62) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.localdb.PersistenceInterfaceImpl.save(PersistenceInterfaceImpl.java:100) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.modules.LicenseManagerImpl.saveTrialTimeRemaining(LicenseManagerImpl.java:863) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.modules.LicenseManagerImpl.shutdown(LicenseManagerImpl.java:203) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.shutdown(ModuleManagerImpl.java:1135) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.SRContext.shutdownInternal(SRContext.java:1752) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.SRContext.shutdown(SRContext.java:2426) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.SRContext.onDestroy(SRContext.java:2414) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.apache.wicket.Application.internalDestroy(Application.java:665) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.apache.wicket.protocol.http.WebApplication.internalDestroy(WebApplication.java:613) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.apache.wicket.protocol.http.WicketFilter.destroy(WicketFilter.java:528) INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.bootstrap.SRFilter.destroy(SRFilter.java:85) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.servlet.FilterHolder.destroyInstance(FilterHolder.java:172) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.servlet.FilterHolder.doStop(FilterHolder.java:150) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:143) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:161) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:73) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.servlet.ServletHandler.doStop(ServletHandler.java:226) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:143) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:161) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:73) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.security.SecurityHandler.doStop(SecurityHandler.java:381) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.security.ConstraintSecurityHandler.doStop(ConstraintSecurityHandler.java:456) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:143) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:161) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:73) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.session.SessionHandler.doStop(SessionHandler.java:127) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:143) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:161) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:73) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.ContextHandler.stopContext(ContextHandler.java:819) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.servlet.ServletContextHandler.stopContext(ServletContextHandler.java:355) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.webapp.WebAppContext.stopWebapp(WebAppContext.java:1385) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.webapp.WebAppContext.stopContext(WebAppContext.java:1349) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.ContextHandler.doStop(ContextHandler.java:874) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.servlet.ServletContextHandler.doStop(ServletContextHandler.java:271) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.webapp.WebAppContext.doStop(WebAppContext.java:541) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:143) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:161) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:73) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:143) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:161) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:73) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.server.Server.doStop(Server.java:476) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) INFO | jvm 1 | 2020/03/26 19:40:52 | at org.eclipse.jetty.util.thread.ShutdownThread.run(ShutdownThread.java:138) INFO | jvm 1 | 2020/03/26 19:40:52 | Caused by: java.sql.SQLException: Connection is locked. Datasource only allows one connection at a time. More information was logged to the gateway console. INFO | jvm 1 | 2020/03/26 19:40:52 | at com.inductiveautomation.ignition.gateway.localdb.sqlite.SingleConnectionDatasource.getConnection(SingleConnectionDatasource.java:75) INFO | jvm 1 | 2020/03/26 19:40:52 | at simpleorm.sessionjdbc.SSessionJdbc.innerOpen(SSessionJdbc.java:111) INFO | jvm 1 | 2020/03/26 19:40:52 | … 53 common frames omitted INFO | jvm 1 | 2020/03/26 19:40:52 | I [g.ModuleManager] [19:40:51]: ModuleManager shut down in 37290ms INFO | jvm 1 | 2020/03/26 19:40:52 | I [c.i.i.g.g.WSChannelManager] [19:40:51]: Shutting down GAN channel manager. INFO | jvm 1 | 2020/03/26 19:40:52 | W [SRContext] [19:40:51]: Trying to remove servlet “ws-control-servlet”, but map servlet is gone. INFO | jvm 1 | 2020/03/26 19:40:52 | W [SRContext] [19:40:51]: Trying to remove servlet “ws-datachannel-servlet”, but map servlet is gone. INFO | jvm 1 | 2020/03/26 19:40:52 | W [SRContext] [19:40:51]: Trying to remove servlet “http-datachannel-servlet”, but map servlet is gone. INFO | jvm 1 | 2020/03/26 19:40:52 | W [SRContext] [19:40:51]: Trying to remove servlet “http-ping-servlet”, but map servlet is gone. INFO | jvm 1 | 2020/03/26 19:40:52 | I [Tags] [19:40:51]: Shutting down… INFO | jvm 1 | 2020/03/26 19:40:52 | I [C.BasicExecutionEngine] [19:40:51]: Execution engine ‘gateway-tagprovider-edge-sc’ shut down in 0ms INFO | jvm 1 | 2020/03/26 19:40:52 | I [T.Provider] [19:40:51]: Tag provider ‘edge’ stopped. tag-provider=edge INFO | jvm 1 | 2020/03/26 19:40:52 | I [G.OPCManager] [19:40:51]: OPCManager is shutting down… INFO | jvm 1 | 2020/03/26 19:40:52 | I [G.OPCManager] [19:40:51]: Shutting down OPC server connection: “Ignition OPC-UA Server” INFO | jvm 1 | 2020/03/26 19:40:52 | I [G.OPCManager] [19:40:51]: OPCManager shut down in 0ms INFO | jvm 1 | 2020/03/26 19:40:52 | I [SessionManager] [19:40:51]: Shutting down… INFO | jvm 1 | 2020/03/26 19:40:52 | I [ProjectManager] [19:40:51]: ProjectManager shutting down… INFO | jvm 1 | 2020/03/26 19:40:52 | I [A.N.NotificationManager] [19:40:51]: Shutting down… INFO | jvm 1 | 2020/03/26 19:40:52 | I [A.S.StorageManager] [19:40:51]: Shutting down… INFO | jvm 1 | 2020/03/26 19:40:52 | I [i.UserSourceManager] [19:40:51]: Shutting down… INFO | jvm 1 | 2020/03/26 19:40:52 | E [c.i.i.g.l.s.SingleConnectionDatasource] [19:40:51]: The following stack successfully received a connection. A new attempt was blocked for over 30000 ms INFO | jvm 1 | 2020/03/26 19:40:52 | java.lang.Throwable: null ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [March 26, 2020, 7:58pm UTC](https://forum.inductiveautomation.com/t/new-edge-7-9-13-install-on-ubuntu-18-04-not-allowing-us-to-create-roles/33462/2 "2020-03-26T19:58:47Z")
Same issue as here, I think: [Ignition Edge: Adding new users/roles gateway locks up](http://forum.inductiveautomation.com/t/ignition-edge-adding-new-users-roles-gateway-locks-up/33266/3?u=kevin.herron) Unfortunately it sounds like rolling back to 7.9.12 until 7.9.14 is released is the only option. ---
**Author:** ![Shawn.Schwark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/shawn.schwark/32/14045_2.png) [@Shawn.Schwark](https://forum.inductiveautomation.com/u/Shawn.Schwark)\ **Post date:** [March 26, 2020, 8:12pm UTC](https://forum.inductiveautomation.com/t/new-edge-7-9-13-install-on-ubuntu-18-04-not-allowing-us-to-create-roles/33462/3 "2020-03-26T20:12:09Z")
Thank you I did not see that post ill just use 7.9.12 for now and idea when 7.9.14 will be released? ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [March 26, 2020, 8:14pm UTC](https://forum.inductiveautomation.com/t/new-edge-7-9-13-install-on-ubuntu-18-04-not-allowing-us-to-create-roles/33462/4 "2020-03-26T20:14:26Z")
7.9 releases are spaced fairly far apart these days, looks like it’s currently scheduled for April 28 😔 ---
**Author:** ![Shawn.Schwark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/shawn.schwark/32/14045_2.png) [@Shawn.Schwark](https://forum.inductiveautomation.com/u/Shawn.Schwark)\ **Post date:** [March 26, 2020, 9:19pm UTC](https://forum.inductiveautomation.com/t/new-edge-7-9-13-install-on-ubuntu-18-04-not-allowing-us-to-create-roles/33462/5 "2020-03-26T21:19:46Z")
Ok no worries i ended up installing 7.9.12 making all the changes to the roles i needed then upgraded to 7.9.13 and working good for now