# New user account won't launch project

**URL:** <https://forum.inductiveautomation.com/t/new-user-account-wont-launch-project/5593>\
**Category:** General Discussion\
**Created:** [December 17, 2012, 2:15pm UTC](https://forum.inductiveautomation.com/t/new-user-account-wont-launch-project/5593 "2012-12-17T14:15:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pbrandt](https://avatars.discourse-cdn.com/v4/letter/p/bbe5ce/32.png) [@pbrandt](https://forum.inductiveautomation.com/u/pbrandt)\
**Post date:** [December 17, 2012, 2:15pm UTC](https://forum.inductiveautomation.com/t/new-user-account-wont-launch-project/5593/1 "2012-12-17T14:15:29Z")

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I just set up a new user with name and password and when he tries to launch the project he said something flashes in the bottom of the browser, but nothing happens. I am not close to where he is at so I have to go off what he said. He only has access to view parts of the project. He is using a persons computer that has different access so maybe that is why? He is a new employee who will be getting his own computer soon so if that is the case shouldn’t be a problem.

Thanks for the help.

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**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\
**Post date:** [December 17, 2012, 5:39pm UTC](https://forum.inductiveautomation.com/t/new-user-account-wont-launch-project/5593/2 "2012-12-17T17:39:45Z")

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AIThePal - I apologize, I deleted your post on accident. I think I was on auto pilot for a few seconds.

pbrandt - Does this user have the necessary privileges to do what he is trying to do? It sounds like something else is going on other than a problem with Ignition. You mentioned that he is using another persons computer. Does this person launch clients from this computer? If not, is Java installed?