# Newly added User/Role/Security Level Struggles

**URL:** <https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225>\
**Category:** Ignition\
**Created:** [March 8, 2021, 4:02pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225 "2021-03-08T16:02:17Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![sydney.bergeron](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@sydney.bergeron](https://forum.inductiveautomation.com/u/sydney.bergeron)\
**Post date:** [March 8, 2021, 4:02pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/1 "2021-03-08T16:02:17Z")

</div>

I recently added a new user role: engineering under the default identity provider. I added a security level with the same corresponding name.

However, I edited project permissions to add the “engineering” role to have view/save/delete permission–but the role still can’t login to the designer.

Additionally, it can’t use that role to log-in to the gateway either.

What connection am I missing?

---

<div class="post-metadata">

**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [March 8, 2021, 4:08pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/2 "2021-03-08T16:08:59Z")

</div>

Ignition version?

---

<div class="post-metadata">

**Author:** ![sydney.bergeron](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@sydney.bergeron](https://forum.inductiveautomation.com/u/sydney.bergeron)\
**Post date:** [March 8, 2021, 4:09pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/3 "2021-03-08T16:09:52Z")

</div>

8.0 (.14)

---

<div class="post-metadata">

**Author:** ![sydney.bergeron](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@sydney.bergeron](https://forum.inductiveautomation.com/u/sydney.bergeron)\
**Post date:** [March 9, 2021, 1:27pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/4 "2021-03-09T13:27:49Z")

</div>

Anything?

---

<div class="post-metadata">

**Author:** ![dmalan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dmalan/32/10600_2.png) [@dmalan](https://forum.inductiveautomation.com/u/dmalan)\
**Post date:** [March 9, 2021, 3:53pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/5 "2021-03-09T15:53:49Z")

</div>

Did you update the following items:

Go to:  
Config \> System \> Gateway Settings (8.0.x)  
Config \> Security \> General (8.1.x)

- Designer Role(s) \*
- Gateway Config Permissions
- Status Page Permissions

Examples:

- Designer Role(s) \* - `Administrator, engineering`
- Gateway Config Permissions - `Authenticated/Roles/Administrator,Authenticated/Roles/engineering`
- Status Page Permissions - `Authenticated/Roles/Administrator,Authenticated/Roles/engineering`

---

<div class="post-metadata">

**Author:** ![sydney.bergeron](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@sydney.bergeron](https://forum.inductiveautomation.com/u/sydney.bergeron)\
**Post date:** [March 9, 2021, 3:55pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/6 "2021-03-09T15:55:38Z")

</div>

This is in the gateway?  
I do not see a ‘Security \> General’

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/3/23fabc69f185287de0df875f90c5bff4a0513edc.png)

---

<div class="post-metadata">

**Author:** ![dmalan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dmalan/32/10600_2.png) [@dmalan](https://forum.inductiveautomation.com/u/dmalan)\
**Post date:** [March 9, 2021, 3:56pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/7 "2021-03-09T15:56:32Z")

</div>

Sorry, I did that on 8.1.3, give me a minute for 8.0.x

---

<div class="post-metadata">

**Author:** ![dmalan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dmalan/32/10600_2.png) [@dmalan](https://forum.inductiveautomation.com/u/dmalan)\
**Post date:** [March 9, 2021, 3:57pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/8 "2021-03-09T15:57:35Z")

</div>

Go to Config \> System \> Gateway Settings with the same settings.

---

<div class="post-metadata">

**Author:** ![sydney.bergeron](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@sydney.bergeron](https://forum.inductiveautomation.com/u/sydney.bergeron)\
**Post date:** [March 9, 2021, 4:10pm UTC](https://forum.inductiveautomation.com/t/newly-added-user-role-security-level-struggles/44225/9 "2021-03-09T16:10:51Z")

</div>

Got it. Thanks!
