# Not able to launch Ignition designer **URL:** \ **Category:** Ignition\ **Created:** [July 2, 2020, 12:09pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291 "2020-07-02T12:09:42Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 12:09pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/1 "2020-07-02T12:09:42Z")
Hello. The designer in ignition is not launching after repeated attempts. I tried various solutions reffering to previous threads. I am using a windows OS. Please can someone provide me a step-by-step solution as my work is stuck because of this. Kindly help me urgently. It shows the following error. ![Capture](https://us1.discourse-cdn.com/inductiveautomation/original/3X/c/6/c673ff37e49df3c006f33007c20488c598f188e8.png) ---
**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\ **Post date:** [July 2, 2020, 12:37pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/2 "2020-07-02T12:37:32Z")
What version of Ignition are you using and are you working remotely to the Ignition service? ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 12:50pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/3 "2020-07-02T12:50:46Z")
I am using ignition 8.0. I didn’t understand the latter part of your question. Let me give you a background as to how I am using it. It’s a part of my training as I have been selected in a company which uses it. I am doing it to train myself for the future role. Doing it on my laptop as a practice. If you can help me please do. It will be appreciated ---
**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\ **Post date:** [July 2, 2020, 12:53pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/4 "2020-07-02T12:53:58Z")
> [@mihirdhonsale12](#): > > I didn’t understand the latter part of your question. Did you install Ignition on your laptop or is it installed on a remote server? ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 1:15pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/5 "2020-07-02T13:15:35Z")
I have installed it on my laptop ---
**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\ **Post date:** [July 2, 2020, 1:25pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/6 "2020-07-02T13:25:44Z")
What happens if you switch the Gateway Address in use to `localhost:8088`? ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:03pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/7 "2020-07-02T14:03:31Z")
Still the same error. ---
**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\ **Post date:** [July 2, 2020, 2:06pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/8 "2020-07-02T14:06:32Z")
And are you positive the Gateway is running? What happens if you attempt to access localhost:8088 in a browser? ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:11pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/9 "2020-07-02T14:11:16Z")
Yes it works. If I paste the localhost:8088 in another tab or browser it works. ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:13pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/10 "2020-07-02T14:13:40Z")
![Capture 2](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/a/1aaee059d97632fbb1ea05c9e1a525b2c886fe2e.png) I am lead to this page after which I am able to access other features normally. Only the designer is not working. ---
**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\ **Post date:** [July 2, 2020, 2:16pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/11 "2020-07-02T14:16:52Z")
What @cmallonee was referring to was the address in the designer launcher. In your original post it shows a designer configured to the following: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/3/e3e579fb7bc81f7a4b86a06e232dd35b9eb0ef15.png) You need to update that address to **[http://localhost:8088](http://localhost:8088)**. ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:18pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/12 "2020-07-02T14:18:35Z")
Yes after he mentioned, I changed it and still no change. It shows the same error ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:19pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/13 "2020-07-02T14:19:20Z")
![Capture 3](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/f/ff8b19f27c0d285e43ff12ce7a6af0bcb3c74704.png) Here you go ---
**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\ **Post date:** [July 2, 2020, 2:21pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/14 "2020-07-02T14:21:09Z")
From the gateway webpage, goto the Status tab and tell us what version of Ignition you are using. You previously stated 8.0 but the full build will be helpful in diagnosing your issue. ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:22pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/15 "2020-07-02T14:22:44Z")
![Capture 4](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/f/1fa170cacc1e0fa736022380c228199b34f4acc3.png) Yeah here you go ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [July 2, 2020, 2:25pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/16 "2020-07-02T14:25:37Z")
Are there any errors in the gateway logs? Status -\> Diagnostics -\> Logs. Or a `launch-error.log` file in `%USERPROFILE/.ignition/`? ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:28pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/17 "2020-07-02T14:28:48Z")
![Capture 5](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/f/4f3067ba258f84ca8ba4bfd851d4453e56501360.png) this error ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [July 2, 2020, 2:29pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/18 "2020-07-02T14:29:19Z")
That’s not related to not being able to log in. Any `launch-error.log` files? ---
**Author:** ![mihirdhonsale12](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mihirdhonsale12](https://forum.inductiveautomation.com/u/mihirdhonsale12)\ **Post date:** [July 2, 2020, 2:33pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/19 "2020-07-02T14:33:25Z")
![Capture 6](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/4/34c662d2168477d4d4c9a7c4ca764558accaf0d1.png) I don’t think this is the one to but just showing you all that I know off. There are a few warnings in the log section. ---
**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\ **Post date:** [July 2, 2020, 2:36pm UTC](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291/20 "2020-07-02T14:36:40Z")
`launch-error.log` is an actual file located in the Ignition directory structure. I think it’s directly in the `logs` directory, so something like `Ignition/logs/launch-errors.log`. [Next page](https://forum.inductiveautomation.com/t/not-able-to-launch-ignition-designer/36291.md?page=2)