# Not receiving Ignition University Credential certificate even though status shows "Earned"

**URL:** <https://forum.inductiveautomation.com/t/not-receiving-ignition-university-credential-certificate-even-though-status-shows-earned/110880>\
**Category:** General Discussion\
**Created:** [September 23, 2025, 10:35am UTC](https://forum.inductiveautomation.com/t/not-receiving-ignition-university-credential-certificate-even-though-status-shows-earned/110880 "2025-09-23T10:35:23Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![ahaley](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@ahaley](https://forum.inductiveautomation.com/u/ahaley)\
**Post date:** [November 11, 2025, 9:13pm UTC](https://forum.inductiveautomation.com/t/not-receiving-ignition-university-credential-certificate-even-though-status-shows-earned/110880/3 "2025-11-11T21:13:55Z")

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You can actually reach out to us here at IA and we can send a PDF certificate of your IU credential!

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_[View the full topic](https://forum.inductiveautomation.com/t/not-receiving-ignition-university-credential-certificate-even-though-status-shows-earned/110880)._