# Not synchornized data using AD/Internal Hybrid **URL:** \ **Category:** Ignition\ **Created:** [May 20, 2026, 12:59pm UTC](https://forum.inductiveautomation.com/t/not-synchornized-data-using-ad-internal-hybrid/115620 "2026-05-20T12:59:48Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![danielps1818](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@danielps1818](https://forum.inductiveautomation.com/u/danielps1818)\ **Post date:** [May 20, 2026, 12:59pm UTC](https://forum.inductiveautomation.com/t/not-synchornized-data-using-ad-internal-hybrid/115620/1 "2026-05-20T12:59:48Z")
Hi! I have an AD/Internal Hybrid user source. The user source gets populated with the usernames, names, emails and phones from the AD. Roles are configured in the gateway. There is something that I don't understand. I can edit the contact info and it stays like that, doesn't get refreshed by the AD. So now the AD has one email and the Gateway has another one. I suppose this is intended because I'm using AD/Internal Hybrid but we really don't like that. **How should I aproach this?** I want to be able to edit it on the Gateway and the change gets synchronized to the AD or I would like to disable it completly. Something in this doesn't seem right. Any help is appreciated. Thx! ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 20, 2026, 1:34pm UTC](https://forum.inductiveautomation.com/t/not-synchornized-data-using-ad-internal-hybrid/115620/2 "2026-05-20T13:34:59Z")
Ignition cannot change information in AD. Full stop. The solution is to not use hybrid. Rely on AD for everything, including roles, and use external tools and/or web APIs to pass changes to AD.