# Number format is too long

**URL:** <https://forum.inductiveautomation.com/t/number-format-is-too-long/58691>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [April 21, 2022, 1:51pm UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691 "2022-04-21T13:51:37Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![etlikmilos](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@etlikmilos](https://forum.inductiveautomation.com/u/etlikmilos)\
**Post date:** [April 21, 2022, 1:51pm UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/1 "2022-04-21T13:51:37Z")

</div>

![Snímek obrazovky 2022-04-21 154640](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/4/9446e96362c710a50df4b0c126b7a3675a3ff58f.png)  
Hello,  
So I have a problem with TimeSeriesChart and the infobox in version 8.1.9. I use perspective and my data is as on the picture. From DB I get a normal point number but in the infobox, I have so long number.  
I tried the number format change and it was without effect.  
Can you help me, please?  
Thank you

my data:

 ![Snímek obrazovky 2022-04-21 154623](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/b/8bd83261385cb56dd6d49833200bbb7d87e44b8a.png)

InfoBox  
 ![Snímek obrazovky 2022-04-21 154640](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/4/9446e96362c710a50df4b0c126b7a3675a3ff58f.png)

---

<div class="post-metadata">

**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [April 21, 2022, 3:39pm UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/2 "2022-04-21T15:39:00Z")

</div>

Please find the chart in the Project Browser, right-click, copy and paste the JSON code in here. Then select it and press the `</>` code formatting button before posting. That way we can reproduce the problem and maybe find the problem.

---

<div class="post-metadata">

**Author:** ![etlikmilos](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@etlikmilos](https://forum.inductiveautomation.com/u/etlikmilos)\
**Post date:** [April 21, 2022, 7:02pm UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/3 "2022-04-21T19:02:15Z")

</div>

Ok, I tried it.

```auto
[
  {
    "type": "ia.chart.timeseries",
    "version": 0,
    "props": {
      "series": [
        {
          "name": "Boiler"
        }
      ],
      "plots": [
        {
          "trends": [
            {
              "axis": "Foukaná Teplota",
              "baselines": [],
              "breakLine": true,
              "columns": [],
              "interpolation": "curveLinear",
              "radius": 2,
              "series": "Boiler",
              "stack": true,
              "type": "line",
              "visible": true
            }
          ],
          "axes": [
            {
              "alignment": "left",
              "label": {
                "font": {
                  "color": "",
                  "size": 10
                },
                "offset": 0,
                "style": {
                  "classes": ""
                },
                "text": "",
                "visible": true
              },
              "max": 40,
              "min": -20,
              "name": "Foukaná Teplota",
              "style": {
                "classes": ""
              },
              "tick": {
                "color": "",
                "label": {
                  "font": {
                    "color": "",
                    "size": 10
                  },
                  "style": {
                    "classes": ""
                  }
                },
                "style": {
                  "classes": ""
                }
              },
              "width": 50
            }
          ],
          "markers": []
        }
      ],
      "timeAxis": {
        "tickCount": 10
      },
      "timeRange": {
        "timeFormat": "HH:mm:ss"
      },
      "xTrace": {
        "infoBox": {
          "width": 270,
          "dateFormat": "MM-DD-YYYY",
          "timeFormat": "HH:mm:ss",
          "dataFormat": "0,0"
        }
      },
      "legend": {
        "visible": true,
        "position": "top"
      },
      "defaultStyles": {
        "colors": [
          "#00D900",
          "#FF0000",
          "#555555",
          "#0000FF",
          "#00FFFF",
          "#FF00FF"
        ],
        "muted": {
          "stroke": {
            "opacity": 0.1
          },
          "fill": {
            "opacity": 0.1
          }
        }
      }
    },
    "meta": {
      "name": "TimeSeriesChart"
    },
    "position": {
      "x": 33,
      "y": 154,
      "height": 401,
      "width": 1073
    },
    "custom": {},
    "propConfig": {
      "props.series[0].data": {
        "binding": {
          "config": {
            "aggregate": "LastValue",
            "avoidScanClassValidation": true,
            "dateRange": {
              "mostRecent": "10",
              "mostRecentUnits": "HOUR"
            },
            "ignoreBadQuality": false,
            "polling": {
              "enabled": false,
              "rate": "30"
            },
            "preventInterpolation": false,
            "returnFormat": "Wide",
            "returnSize": {
              "numRows": "250",
              "type": "FIXED"
            },
            "tags": [
              {
                "alias": "Foukaná Teplota",
                "path": "[OPA]VZT/Machine/Temp/BlownTemp"
              },
              {
                "alias": "Odtahovaný Vzduch",
                "path": "[OPA]VZT/Machine/Temp/ExhaustTemp"
              },
              {
                "alias": "Nastavená Teplota",
                "path": "[OPA]VZT/Machine/Temp/SetTemp"
              },
              {
                "alias": "Teplota T5",
                "path": "[OPA]VZT/Machine/Temp/TempT5"
              },
              {
                "path": "[OPA]VZT/Machine/Temp/TempTherms"
              },
              {
                "alias": "Teplota Venku",
                "path": "[OPA]VZT/Machine/Temp/OutTempMem"
              }
            ],
            "valueFormat": "DATASET"
          },
          "type": "tag-history"
        }
      }
    }
  }
]

```

---

<div class="post-metadata">

**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [April 25, 2022, 9:10am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/4 "2022-04-25T09:10:34Z")

</div>

> [@etlikmilos](#):
>
> Ok, I tried it.

Thanks for the chart JSON.  
I tried to reproduce the problem but it looks OK for me.  
Unfortunately your pasted chart only has the binding. We need the some actual data to reproduce the problem. Can you right-click on `series.data.0` and post that too?

I wonder if the problem is because you are using `,` in your number format?

---

<div class="post-metadata">

**Author:** ![etlikmilos](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@etlikmilos](https://forum.inductiveautomation.com/u/etlikmilos)\
**Post date:** [May 16, 2022, 6:51am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/5 "2022-05-16T06:51:25Z")

</div>

Hi  
I apologize for the delay, I was sick and then I was out of the office. I’m trying to solve my problem and I found that this view is only on the website. In Ignition Designer, everything is fine I’m sending a picture.

 ![Snímek obrazovky 2022-05-16 084600](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/2/122ee780353ca304abaaa6344ea5f369d4fd2fa9.png)

 ![Snímek obrazovky 2022-05-16 084616](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/b/4b87945d25908afca73e588405a1c1812fe7c80f.png)

```auto
{
  "$": [
    "ds",
    192,
    1652683805028
  ],
  "$columns": [
    {
      "name": "t_stamp",
      "type": "Date",
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```

---

<div class="post-metadata">

**Author:** ![sandersbud4](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sandersbud4/32/23438_2.png) [@sandersbud4](https://forum.inductiveautomation.com/u/sandersbud4)\
**Post date:** [May 16, 2022, 7:08am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/6 "2022-05-16T07:08:02Z")

</div>

Hi, @etlikmilos Have you found the solution to this particular problem. If yes, please share it with me as I am also facing the same issue.

---

<div class="post-metadata">

**Author:** ![etlikmilos](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@etlikmilos](https://forum.inductiveautomation.com/u/etlikmilos)\
**Post date:** [May 16, 2022, 7:13am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/7 "2022-05-16T07:13:44Z")

</div>

Hi  
No No I am still with the problem.

---

<div class="post-metadata">

**Author:** ![pascal.fragnoud](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pascal.fragnoud/32/24728_2.png) [@pascal.fragnoud](https://forum.inductiveautomation.com/u/pascal.fragnoud)\
**Post date:** [May 16, 2022, 8:38am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/8 "2022-05-16T08:38:22Z")

</div>

I think that problem has something to do with locales. Try setting your machine/designer’s locale to `EN_US` and see if that still happens.

---

<div class="post-metadata">

**Author:** ![etlikmilos](https://avatars.discourse-cdn.com/v4/letter/e/fbc32d/32.png) [@etlikmilos](https://forum.inductiveautomation.com/u/etlikmilos)\
**Post date:** [May 16, 2022, 10:22am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/9 "2022-05-16T10:22:18Z")

</div>

When I change localization in windows on my computer everything is the same. I tried changing localization on the server windows 2008 where is installed ignition and it was still the same ☹

---

<div class="post-metadata">

**Author:** ![sandersbud4](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sandersbud4/32/23438_2.png) [@sandersbud4](https://forum.inductiveautomation.com/u/sandersbud4)\
**Post date:** [May 24, 2022, 11:22am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/10 "2022-05-24T11:22:59Z")

</div>

It is quite disappointing. [@moderators](https://forum.inductiveautomation.com/groups/moderators) Please have a look at it.

---

<div class="post-metadata">

**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\
**Post date:** [May 24, 2022, 12:34pm UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/12 "2022-05-24T12:34:19Z")

</div>

Scratch that. I didn’t see your data block which appears to be formatted in an EN-US way. strange.

---

<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [May 24, 2022, 12:38pm UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/13 "2022-05-24T12:38:47Z")

</div>

This forum is not support. I recommend opening a ticket with support if you can’t figure it out.

---

<div class="post-metadata">

**Author:** ![sandersbud4](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sandersbud4/32/23438_2.png) [@sandersbud4](https://forum.inductiveautomation.com/u/sandersbud4)\
**Post date:** [June 1, 2022, 6:43am UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/14 "2022-06-01T06:43:50Z")

</div>

Thanks, @pturmel. I am gonna open a ticket with support. Hopefully, my issue will be resolved soon.

---

<div class="post-metadata">

**Author:** ![lrose](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lrose/32/62724_2.png) [@lrose](https://forum.inductiveautomation.com/u/lrose)\
**Post date:** [June 1, 2022, 3:22pm UTC](https://forum.inductiveautomation.com/t/number-format-is-too-long/58691/15 "2022-06-01T15:22:32Z")

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Please report back with what you find out, so that others with a similar issue can be helped.
