# Online Ignition Manual Shows error

**URL:** <https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897>\
**Category:** Ignition\
**Tags:** ignition79\
**Created:** [September 30, 2018, 2:34am UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897 "2018-09-30T02:34:44Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![harigobu.gb](https://avatars.discourse-cdn.com/v4/letter/h/b77776/32.png) [@harigobu.gb](https://forum.inductiveautomation.com/u/harigobu.gb)\
**Post date:** [September 30, 2018, 2:34am UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/1 "2018-09-30T02:34:44Z")

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502 Bad Gateway  
nginx/1.4.6 (Ubuntu)

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [October 1, 2018, 2:37pm UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/2 "2018-10-01T14:37:08Z")

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This is usually a network problem somewhere along the path between your computer and our docs website. Is it still happening for you?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [October 1, 2018, 2:39pm UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/3 "2018-10-01T14:39:41Z")

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It was broken for me too at about the same time, with same nginx 502 error, but is working now. FWIW.

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**Author:** ![Sanderd17](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sanderd17/32/8735_2.png) [@Sanderd17](https://forum.inductiveautomation.com/u/Sanderd17)\
**Post date:** [October 1, 2018, 2:53pm UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/4 "2018-10-01T14:53:20Z")

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> [@KathyApplebaum](#):
>
> This is usually a network problem somewhere along the path between your computer and our docs website. Is it still happening for you?

While it is technically true, this error usually means a proxy server can't contact the main server. So it seems to have been a problem on the content delivery network.

Nothing a user can do, except perhaps go via a VPN and hoping to arrive on a different proxy server that happens to work.

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [October 1, 2018, 3:06pm UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/5 "2018-10-01T15:06:49Z")

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There was a problem with the manual server; they’ve restored a backup for now (so a few pieces of information might be slightly out of date).

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**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [October 1, 2018, 6:53pm UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/6 "2018-10-01T18:53:36Z")

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Or resort to the offline manual…

[http://localhost:8088/main/system/help/Ignition\_User\_Manual.html](http://localhost:8088/main/system/help/Ignition_User_Manual.html)

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<div class="post-metadata">

**Author:** ![harigobu.gb](https://avatars.discourse-cdn.com/v4/letter/h/b77776/32.png) [@harigobu.gb](https://forum.inductiveautomation.com/u/harigobu.gb)\
**Post date:** [October 14, 2018, 7:54am UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/7 "2018-10-14T07:54:07Z")

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Idea of separate Pdf manuals explaining each modules in a detailed way can also be considered into account.

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [October 31, 2023, 6:35pm UTC](https://forum.inductiveautomation.com/t/online-ignition-manual-shows-error/19897/8 "2023-10-31T18:35:23Z")

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Split this topic on October 31, 2023, 6:35pm UTC

A post was merged into an existing topic: [User Manual Not accessible!](https://forum.inductiveautomation.com/t/user-manual-not-accessible/81263)
