# OPCUA Device Issues

**URL:** <https://forum.inductiveautomation.com/t/opcua-device-issues/3142>\
**Category:** Ignition\
**Created:** [July 29, 2011, 6:10pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142 "2011-07-29T18:10:17Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![bpirtle](https://avatars.discourse-cdn.com/v4/letter/b/858c86/32.png) [@bpirtle](https://forum.inductiveautomation.com/u/bpirtle)\
**Post date:** [July 29, 2011, 6:10pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/1 "2011-07-29T18:10:17Z")

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I have been adding many devices to the OPCUA server without issue, and have several hundred tags scanning continuously, including some historical polls.

The issue I have now is that once I add a new device, it connects just fine and shows it as connected on the status screen, but then no data comes through. I don’t seem to get any error messages, yet the quick client cannot browse, and once I go into the designer I cannot see any tag values either. The following is the only information I get related these devices:

Request Schedule  
SubscriptionItem Count 0  
ScheduledRequest Count 0  
RefreshRequest Cycle  
Request Throughput 1.0/sec  
Min Request Duration 2.0ms  
Max Request Duration 80.0ms  
Avg Request Duration 12.7ms  
Last Request Duration 4.0ms

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<div class="post-metadata">

**Author:** ![bpirtle](https://avatars.discourse-cdn.com/v4/letter/b/858c86/32.png) [@bpirtle](https://forum.inductiveautomation.com/u/bpirtle)\
**Post date:** [July 29, 2011, 6:18pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/2 "2011-07-29T18:18:32Z")

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11:14:59 AM Common.BasicExecutionEngine One-shot task com.inductiveautomation.xopc.drivers.allenbradley.ControlLogixDriver$FinalizeBrowse@71005803 threw uncaught exception.  
java.lang.NullPointerException

and

11:14:13 AM BasicExecutionEngine Execution engine ‘DriverExecutionManager-ControlLogixDriver-BL13’ shut down in 0ms

From the console seems to be related to when I initially add the device

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [July 29, 2011, 6:48pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/3 "2011-07-29T18:48:16Z")

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What version are you using? I think I remember seeing that bug get fixed recently…

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<div class="post-metadata">

**Author:** ![bpirtle](https://avatars.discourse-cdn.com/v4/letter/b/858c86/32.png) [@bpirtle](https://forum.inductiveautomation.com/u/bpirtle)\
**Post date:** [July 29, 2011, 9:45pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/4 "2011-07-29T21:45:15Z")

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System Properties  
Context State RUNNING  
Cluster Mode Independent  
Cluster State Active  
Version 7.2.7 (b170)  
Java Version Sun Microsystems Inc. 1.6.0\_24  
CPU % 54.1  
Memory (used/max) 1.5 gb / 6.0 gb  
Uptime 9 days, 3 hours, 44 minutes, 27 seconds  
Timezone America/Los\_Angeles [GMT-8:00]

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [July 29, 2011, 9:50pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/5 "2011-07-29T21:50:09Z")

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Can you send your wrapper.log file(s) to [support@inductiveautomation.com](mailto:support@inductiveautomation.com)? On a default installation on Windows, they are at C:\Program Files\Inductive Automation\Ignition.

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<div class="post-metadata">

**Author:** ![bpirtle](https://avatars.discourse-cdn.com/v4/letter/b/858c86/32.png) [@bpirtle](https://forum.inductiveautomation.com/u/bpirtle)\
**Post date:** [July 29, 2011, 9:58pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/6 "2011-07-29T21:58:38Z")

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Sent

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<div class="post-metadata">

**Author:** ![vadim.tsyganko](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@vadim.tsyganko](https://forum.inductiveautomation.com/u/vadim.tsyganko)\
**Post date:** [February 15, 2018, 5:45pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/7 "2018-02-15T17:45:22Z")

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Hi Kevin.  
Has this issue been resolved? it is Feb 2018 now. We use 7.9.4 and it looks like we have the same issue.  
Thanks,  
Vadim

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 15, 2018, 5:47pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/8 "2018-02-15T17:47:33Z")

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Best to send your logs to support and get a ticket started. They can verify if it’s the same problem or something else.

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<div class="post-metadata">

**Author:** ![vadim.tsyganko](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@vadim.tsyganko](https://forum.inductiveautomation.com/u/vadim.tsyganko)\
**Post date:** [February 15, 2018, 5:51pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/9 "2018-02-15T17:51:44Z")

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Thanks. Do you mean wrapper log files?

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 15, 2018, 5:52pm UTC](https://forum.inductiveautomation.com/t/opcua-device-issues/3142/10 "2018-02-15T17:52:13Z")

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Yes, that’s the first thing they will ask for, along with what version of Ignition.
