# Open popup on tag **URL:** \ **Category:** Ignition\ **Created:** [May 13, 2018, 4:38pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011 "2018-05-13T16:38:27Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 13, 2018, 4:38pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/1 "2018-05-13T16:38:27Z")
![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/7/7723907cbc0af3324d5f836a678105e2726206de.png) I have the config from the photo…and i want to show that popup when my temp reaches 30 degrees…it should work…but it doesn t. in the photo the server isn t connected, but it doesn t work even when i connect it.i can t even open a warning window…any help? ---
**Author:** ![accyroy](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/accyroy/32/3386_2.png) [@accyroy](https://forum.inductiveautomation.com/u/accyroy)\ **Post date:** [May 13, 2018, 4:49pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/2 "2018-05-13T16:49:30Z")
Tag Event scripts are run on the gateway, the gateway cannot open windows on the client. You need to write a script in Project - Client Event Scripts - Tag Change. ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/e/e1dfb35036345078019eb7e41cc0cac471579c01.gif) ---
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 13, 2018, 4:56pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/3 "2018-05-13T16:56:22Z")
It worked…thank you!! Now i have another problem… i’m trying to access the app from my phone…but it doesn t work…and i have disabled firewall from my pc… ---
**Author:** ![accyroy](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/accyroy/32/3386_2.png) [@accyroy](https://forum.inductiveautomation.com/u/accyroy)\ **Post date:** [May 13, 2018, 5:02pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/4 "2018-05-13T17:02:37Z")
You need to have the mobile module installed and enable mobile launch in the project properties. Then launch it by browsing to the gateway website and clicking the link for Mobile Launch. If you cannot browse to the gateway webpage then you have network connection issues. ---
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 13, 2018, 5:05pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/5 "2018-05-13T17:05:19Z")
how i install mobile module? and enable it? ---
**Author:** ![accyroy](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/accyroy/32/3386_2.png) [@accyroy](https://forum.inductiveautomation.com/u/accyroy)\ **Post date:** [May 13, 2018, 5:28pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/6 "2018-05-13T17:28:34Z")
I recommend you check out inductive university, it has a section on installing modules: [Installing or Upgrading a Module - Installing and Upgrading Ignition](https://www.inductiveuniversity.com/video/installing-or-upgrading-a-module?r=/course/ignition-basics) Once you’ve installed it, enable for your project here: ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/c4b3a7bf2e892dda57b67d4327ec3d10329a67dd.gif) Then it should show on the main gateway webpage to be launched from your mobile browser. ---
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 13, 2018, 6:25pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/7 "2018-05-13T18:25:16Z")
The module is installed and is enabled…still doesn t work ---
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 13, 2018, 6:28pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/8 "2018-05-13T18:28:04Z")
it is showed on the gateway page…but when i scan the qrcode…simply doesnt work… ---
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 14, 2018, 7:19pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/9 "2018-05-14T19:19:58Z")
“localhost refused connection” ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [May 14, 2018, 7:28pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/10 "2018-05-14T19:28:39Z")
Your gateway is not putting its own name in the url embedded in the QR code. That usually means your DNS and/or hosts file is not set up correctly. What do you get when you run this at a command line on your server: ```auto hostname -f ``` ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [May 14, 2018, 7:34pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/11 "2018-05-14T19:34:55Z")
Alternately, populate the ‘Server Address’ field in the mobile settings: ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/e/e8de437d80f2eeb0a381fed510612e2c11151eb0.png) Note that this won’t necessarily fix any other issues with the mobile module’s configuration, but will at least fix the QR code/hyperlink on the main page. ---
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 14, 2018, 8:11pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/12 "2018-05-14T20:11:52Z")
Where exactly i found “Server address”…mobile settings? My server is on raspb pi…i should write its ip, or the ip from the computer where my gateway is? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [May 14, 2018, 9:48pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/13 "2018-05-14T21:48:58Z")
[https://docs.inductiveautomation.com/display/DOC79/Mobile+Client+Settings#MobileClientSettings-AvailableMobileSettings](https://docs.inductiveautomation.com/display/DOC79/Mobile+Client+Settings#MobileClientSettings-AvailableMobileSettings) You would enter whatever IP address or hostname is being used by your _client_ to _reach_ the gateway. ---
**Author:** ![ruica.cristina](https://avatars.discourse-cdn.com/v4/letter/r/898d66/32.png) [@ruica.cristina](https://forum.inductiveautomation.com/u/ruica.cristina)\ **Post date:** [May 14, 2018, 10:13pm UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/14 "2018-05-14T22:13:38Z")
i’ve already did it…still no luck… ---
**Author:** ![Kyle\_Chase](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@Kyle\_Chase](https://forum.inductiveautomation.com/u/Kyle_Chase)\ **Post date:** [May 16, 2018, 6:13am UTC](https://forum.inductiveautomation.com/t/open-popup-on-tag/18011/15 "2018-05-16T06:13:29Z")
I am not sure the mobile module will work on a Pi. I do not think you would ever be able to support mode than a client, if you are lucky. There is additional configuration for using the mobile module on Linux. Good luck. [https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/33/0/running-the-mobile-module-on-linux](https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/33/0/running-the-mobile-module-on-linux)