# Out of Memory in Ignition **URL:** \ **Category:** Ignition\ **Created:** [May 17, 2012, 4:33pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490 "2012-05-17T16:33:05Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![caritoel27](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/caritoel27/32/3430_2.png) [@caritoel27](https://forum.inductiveautomation.com/u/caritoel27)\ **Post date:** [May 17, 2012, 4:33pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490/1 "2012-05-17T16:33:05Z")
Hi I have a problem with my Igniton aplication, in first i’configuring a new device but even i create it y doesn’t save. The system console of Ignition says me that is a problem of out memory error. Also i tried to put another backup maybe to solve the problem but it doesn’t let me to restore a backup also. it says out of memory again. Help me please ☹ … Carito ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/a7c379b0ba883d40675d9c5aafe658556c9e2243.jpg) ---
**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\ **Post date:** [May 17, 2012, 4:50pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490/2 "2012-05-17T16:50:44Z")
Well, you are out of memory. You can increase the amount of memory Ignition uses by doing the following: 1. Open the ignition.conf file located in c:\program files\inductive automation\ignition\data 2. Find the line that reads:`wrapper.java.maxmemory=1024`3)Change the 1024 to something higher. Keep in mind that a 32bit installation of Ignition has a max of 1200-1500 MB or so. You can use anything on 64bit. 3. Save the change and restart Ignition service. Let us know if you have further problems. ---
**Author:** ![caritoel27](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/caritoel27/32/3430_2.png) [@caritoel27](https://forum.inductiveautomation.com/u/caritoel27)\ **Post date:** [May 17, 2012, 6:14pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490/3 "2012-05-17T18:14:49Z")
Hi, thanks for the response I tried what you said and I still have problems, new problems by the way 1.- my system is an 64 bit on a windows server 2008 and i tried first to put (3072) of memory and after the service gets stopped and i doesn’want to start again . I tried to start by the Ignition Gateway Utility, after i try it shows me an number help NET HELLPMSG 3547 and that a service error ocurred. to fix it i tried to put again how was at the beginning with 1024 and almost with it the service is fixed but my problem of memory stills there i tried one more with less memory (2048) and happened again, the problem with the service that is stopped and doesn’t want to start. what i can do about this. Please help me ☹ Carito ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/5/58a4eee5b291f499926484af032b6976adb75a24.jpg) ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/2/2898751bc23f2743f550348ada34058dafac7b32.jpg) ---
**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\ **Post date:** [May 17, 2012, 6:29pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490/4 "2012-05-17T18:29:31Z")
I see. That is because I bet your ignition.conf file is trying to use a 32 bit Java (JRE). Open the ignition.conf file again and look for the line:`wrapper.java.command=C:\Program Files (x86)\.....\java.exe`I bet it has the x86 in the path. That means it is pointing to a 32bit Java. To fix it: 1. Make sure you have a 64 bit Java installation 2. Set the line to:`wrapper.java.command=C:\Program Files\Java\jre6\bin\java.exe`or whatever you 64bit Java path is. ---
**Author:** ![jsham](https://avatars.discourse-cdn.com/v4/letter/j/ac91a4/32.png) [@jsham](https://forum.inductiveautomation.com/u/jsham)\ **Post date:** [May 18, 2012, 4:07pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490/5 "2012-05-18T16:07:13Z")
Having the same problem on a backup redundant server with a 64-bit install of Ignition and Java (no 32-bit JVM even present!). Same error messages shown in the second post’s screenshots and no gateway start. Master server is same hardware/software config and not exhibiting any of these problems. I tried a reinstall (forgot to deactivate… thanks Jim! 😊 ) and all was well until the backup synched configs to the master and then it crapped out again. ---
**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\ **Post date:** [May 18, 2012, 4:29pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490/6 "2012-05-18T16:29:16Z")
When you can’t start the Ignition service we need to see the wrapper.log file located in c:\program files\inductive automation\ignition\logs. There will be an error relating to why it can’t start up. Typically, the memory is to high for a 32 bit installation or the path to Java is incorrect. ---
**Author:** ![jsham](https://avatars.discourse-cdn.com/v4/letter/j/ac91a4/32.png) [@jsham](https://forum.inductiveautomation.com/u/jsham)\ **Post date:** [May 18, 2012, 4:50pm UTC](https://forum.inductiveautomation.com/t/out-of-memory-in-ignition/4490/7 "2012-05-18T16:50:41Z")
Turns out my problem may not be related to his… IIS had been enabled and was binding to the ports I was using for Ignition. Not sure who did it, but the event log will tell me!