# Password(or user) not longer available after DEMO project restored **URL:** \ **Category:** Ignition\ **Tags:** ignition80\ **Created:** [December 19, 2020, 8:44am UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666 "2020-12-19T08:44:27Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![zxy](https://avatars.discourse-cdn.com/v4/letter/z/f4b2a3/32.png) [@zxy](https://forum.inductiveautomation.com/u/zxy)\ **Post date:** [December 19, 2020, 8:44am UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/1 "2020-12-19T08:44:27Z")
Hey, I just start learning Ignition, so some quit basic question to ask… After Ignition V8.1 installation done, I restored the DEMO “Ignition 8.0 Demo Server\_Ignition-backup-20200408-1653” to system. But after the restore done, I found log in always failed due to “The username/password combination entered is invalid” . What I should do in this case? p.s. MySQL is not installed, instead of MSSQL is installed. Maybe this is reason? I’m not sure. ---
**Author:** ![BenKearney](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@BenKearney](https://forum.inductiveautomation.com/u/BenKearney)\ **Post date:** [December 19, 2020, 10:19am UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/2 "2020-12-19T10:19:17Z")
Did you try ignition/ignition as the username/password combination? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [December 19, 2020, 11:23am UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/3 "2020-12-19T11:23:36Z")
To add to Ben’s comment: A gateway backup includes all of the user definitions in the original gateway, and they replace what was in your gateway to start with. ---
**Author:** ![zxy](https://avatars.discourse-cdn.com/v4/letter/z/f4b2a3/32.png) [@zxy](https://forum.inductiveautomation.com/u/zxy)\ **Post date:** [December 19, 2020, 2:02pm UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/4 "2020-12-19T14:02:28Z")
Hi Ben, many thanks for your reply! But ignition/ignition doesn’t work, any other default combination could be? ---
**Author:** ![zxy](https://avatars.discourse-cdn.com/v4/letter/z/f4b2a3/32.png) [@zxy](https://forum.inductiveautomation.com/u/zxy)\ **Post date:** [December 19, 2020, 2:12pm UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/5 "2020-12-19T14:12:06Z")
Ok, I found it in a former topic - “admin/password”. Thanks again! ---
**Author:** ![zxy](https://avatars.discourse-cdn.com/v4/letter/z/f4b2a3/32.png) [@zxy](https://forum.inductiveautomation.com/u/zxy)\ **Post date:** [December 19, 2020, 2:15pm UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/6 "2020-12-19T14:15:38Z")
Many thanks for your comments! to show me the root reason. ---
**Author:** ![schenk](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@schenk](https://forum.inductiveautomation.com/u/schenk)\ **Post date:** [December 19, 2020, 2:16pm UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/7 "2020-12-19T14:16:57Z")
FYI, as long as you have access to the server hosting the Ignition gateway, you can reset the password using the [Command Line Utility](https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd) with gwcmd -p ---
**Author:** ![zxy](https://avatars.discourse-cdn.com/v4/letter/z/f4b2a3/32.png) [@zxy](https://forum.inductiveautomation.com/u/zxy)\ **Post date:** [December 21, 2020, 7:30am UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/9 "2020-12-21T07:30:49Z")
Get, many thanks for the prompt! ---
**Author:** ![tyler.bennett](https://avatars.discourse-cdn.com/v4/letter/t/f04885/32.png) [@tyler.bennett](https://forum.inductiveautomation.com/u/tyler.bennett)\ **Post date:** [January 18, 2022, 4:25am UTC](https://forum.inductiveautomation.com/t/password-or-user-not-longer-available-after-demo-project-restored/41666/10 "2022-01-18T04:25:37Z")
I’m playing with loading up the the Ignition demo project in January 2022 and the issue remains, the gateway administrator username/password is not provided in the instructions/documentation and the usual combination of ignition/ignition does not work. As @zxy pointed out **admin/password** does work. @Kevin.Herron who should be contacted to update the instructions page? I assume this information is not left out intentionally? [https://inductiveautomation.com/exchange/110/installation](https://inductiveautomation.com/exchange/110/installation)