# PDF saving/printing from report viewer

**URL:** <https://forum.inductiveautomation.com/t/pdf-saving-printing-from-report-viewer/9352>\
**Category:** Ignition\
**Created:** [November 18, 2014, 4:06pm UTC](https://forum.inductiveautomation.com/t/pdf-saving-printing-from-report-viewer/9352 "2014-11-18T16:06:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dfenter](https://avatars.discourse-cdn.com/v4/letter/d/87869e/32.png) [@dfenter](https://forum.inductiveautomation.com/u/dfenter)\
**Post date:** [November 18, 2014, 4:06pm UTC](https://forum.inductiveautomation.com/t/pdf-saving-printing-from-report-viewer/9352/1 "2014-11-18T16:06:28Z")

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I am experiencing several issues with the Report Viewer using Ignition 7.6.6.

1. When I right click, and choose print, the printout is not displayed correctly, and is of general poor quality. Margins are off and print is illegible.

2. When I right click and choose save as PDF, when I try to open the document, it opens slowly. Only the data in the report displays at first, and then the form background appears after several seconds. Some users only see the data; the form background never comes through. Strangely, if they print out the PDF in Adobe Acrobat, the whole report comes through.

Is there an alternate method for printing the report through Ignition that will not degrade the quality?

Why is the PDF not displaying correct for some users?

Dan

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**Author:** ![mmurphy](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mmurphy/32/11430_2.png) [@mmurphy](https://forum.inductiveautomation.com/u/mmurphy)\
**Post date:** [December 20, 2019, 6:47pm UTC](https://forum.inductiveautomation.com/t/pdf-saving-printing-from-report-viewer/9352/2 "2019-12-20T18:47:47Z")

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Was this ever addressed? I have a similar issue:

- Right Click and Save as PDF: a PDF file is created but it is empty (0KB) and nothing shows up in the reporting log (I have them all on Trace)

- Right Click and Print: Text box components render clearly. Chart components (including the text on legends and axes) is pixelated…as if it was stretched too much.

Partial report screenshot below. Blue circles are text boxes. Red circles are chart components.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/1/118913dfe4cf64ca0e042cc8cd8985e076a7cbc4.jpeg)

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**Author:** ![mmurphy](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mmurphy/32/11430_2.png) [@mmurphy](https://forum.inductiveautomation.com/u/mmurphy)\
**Post date:** [December 20, 2019, 7:39pm UTC](https://forum.inductiveautomation.com/t/pdf-saving-printing-from-report-viewer/9352/3 "2019-12-20T19:39:33Z")

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Disregard my previous post! I found the answer here:

> [@Problem on Report Viewer Save as PDF (Saves 0 Bytes) HELP!](http://forum.inductiveautomation.com/t/problem-on-report-viewer-save-as-pdf-saves-0-bytes-help/15224/3):
>
> Hello, I had a similar problem, and contacted support, turns out the java applet was running out of memory. Paul asked me to do the following to confirm if this was the case. "The most likely cause for this is a lack of client memory; generating reports to save as PDF is relatively memory intensive and usually spikes client memory. If you open the client diagnostics window (Help -\> Diagnostics, or Ctrl + Shift + F7 if you have the menu bar hidden) then go into the ‘Console’ tab, there will pro…

Turns out my report was too big. I maximized the Client memory and it still wouldn't run. So I broke it up into multiple smaller reports. Now I'm good. 🙂