# PDF Viewer doesn't render embedded images **URL:** \ **Category:** Ignition\ **Tags:** vision, ignition79\ **Created:** [January 9, 2021, 12:53am UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082 "2021-01-09T00:53:14Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![AIO](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/aio/32/87549_2.png) [@AIO](https://forum.inductiveautomation.com/u/AIO)\ **Post date:** [January 9, 2021, 12:53am UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082/1 "2021-01-09T00:53:14Z")
Hi folks, Ignition 7.9.6 I’m working with a user manual PDF from a contractor, and the client would like it available in a PDF reader in the client. I’ve tried pointing the PDF reader directly at the PDF, as well as uploading to the database as a blob.In both instances, none of the images within the PDF load, while text and table load just fine. If I export the pages to image files and create a new PDF from them, none of the information on the pages loads, and it just displays 18 blank pages. I have not been able to find anything specifically regarding images in PDFs not loading, though I see that the PDF reader has limited support and known shortcomings in 7.9. I understand if its not possible, just looking for some guidance and to help save some time if this cannot be accomplished. Cheers, Andrew ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [January 9, 2021, 7:23am UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082/2 "2021-01-09T07:23:59Z")
Can you post your code (Jython script) for the BLOB method? And attach said PDF if you are allowed? ---
**Author:** ![AIO](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/aio/32/87549_2.png) [@AIO](https://forum.inductiveautomation.com/u/AIO)\ **Post date:** [January 11, 2021, 7:01pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082/3 "2021-01-11T19:01:11Z")
Happy to share what I can. I cannot share the specific user manual, but I have a couple other documents that mimic the behavior I am seeing. I’ve attached 2 files that do not render images or whole pages when displayed, either using a blob or directly specifying the file path from the PDF viewer. [SI6700 Spec.pdf](https://forum.inductiveautomation.com/uploads/short-url/ho8IHuhS3W2sdnQvUcQ3TQ4991h.pdf) (390.7 KB) [Moxa-Mgate-5105.pdf](https://forum.inductiveautomation.com/uploads/short-url/l5doZysiFRTrQTfHxIuDtzmzunc.pdf) (720.1 KB) Blob upload script (taken straight from [Ignition user manual](https://docs.inductiveautomation.com/display/DOC79/Storing+Files+in+a+Database)): ```auto # Find the path to the PDF file. path = system.file.openFile("pdf") # Check to ensure that the user actually selected a filepath. if path != None: # Read the file as bytes. data = system.file.readFileAsBytes(path) # Ask the user to enter in a filename. # Will grab just the filename and extension from the path as a suggestion. name = system.gui.inputBox("Enter a name for the file", path.split('\\')[-1]) # Check to ensure that the user entered a name for the file. if name != None: # Insert the data and name into the database. system.db.runPrepUpdate("INSERT INTO File_Storage (FileName, Data) VALUES (?,?)", [name,data]) ``` And displaying that document. For now I am manually setting the ID, until I am confident we can get this working. ```auto #ID of user manual in File_Storage Folder id = 7 #Query for the raw pdf data by using the id. bytes = system.db.runScalarQuery("SELECT Data FROM File_Storage WHERE FileID_ndx = %d" % id) name = system.db.runScalarQuery("SELECT FileName FROM File_Storage WHERE FileID_ndx = %d" % id) #Load the bytes and the name into the PDF viewer component. event.source.parent.getComponent('PDF Viewer').loadPDFBytes(bytes, name) ``` ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [January 12, 2021, 11:28am UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082/4 "2021-01-12T11:28:42Z")
Let me run some tests on 7.9.X with alternate code. Have a meeting this afternoon (UK time zone) that I need to prep for. Will report back, no pun intended, if no one else beats me to it 🙂 ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [January 20, 2021, 7:49pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082/5 "2021-01-20T19:49:21Z")
So I ran your code on 7.9.12 with MySQL 5.7.29 The only thing I had to change was a LONGBLOB not BLOB for the column type for PDF bytes. I tweaked a few names just for testing, results look ok to me ```auto def insert(): # Find the path to the PDF file. path = system.file.openFile("pdf") # Check to ensure that the user actually selected a filepath. if path != None: # Read the file as bytes. data = system.file.readFileAsBytes(path) # Ask the user to enter in a filename. # Will grab just the filename and extension from the path as a suggestion. name = system.gui.inputBox("Enter a name for the file", path.split('\\')[-1]) # Check to ensure that the user entered a name for the file. if name != None: # Insert the data and name into the database. system.db.runPrepUpdate("INSERT INTO testing (name, data_blob) VALUES (?,?)", [name,data]) def retrieve(): #ID of user manual in File_Storage Folder id = 1 #Query for the raw pdf data by using the id. bytes = system.db.runScalarQuery("SELECT data_blob FROM testing WHERE idtesting = %d" % id) name = system.db.runScalarQuery("SELECT name FROM testing WHERE idtesting = %d" % id) #Load the bytes and the name into the PDF viewer component. event.source.parent.getComponent('PDF Viewer').loadPDFBytes(bytes, name) insert() #retrieve() ``` ![pdfTest](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/2/d2b629c810716c9a333b59d82c3d968ad201dd7d.png) ---
**Author:** ![AIO](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/aio/32/87549_2.png) [@AIO](https://forum.inductiveautomation.com/u/AIO)\ **Post date:** [January 21, 2021, 6:03pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082/6 "2021-01-21T18:03:55Z")
Thanks for checking. This client is running on 7.9.6 - I’ll spin up a 7.9.7/8/9/10 and see if / where this functionality shows up. I suspect it’s just an ignition version issue. I’ll let you know what I find out. Cheers! ---
**Author:** ![AIO](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/aio/32/87549_2.png) [@AIO](https://forum.inductiveautomation.com/u/AIO)\ **Post date:** [January 22, 2021, 12:20am UTC](https://forum.inductiveautomation.com/t/pdf-viewer-doesnt-render-embedded-images/42082/7 "2021-01-22T00:20:20Z")
Confirmed on 7.9.12 with MSSQL that the PDF viewer has no problem displaying the PDFs in question. I assume its an Ignition version issue, but I can’t find any more information. Maybe someone at IA will have more insight. Cheers!