# PDF Viewer Issues - Missing Save button **URL:** \ **Category:** Ignition\ **Created:** [May 19, 2020, 4:36pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886 "2020-05-19T16:36:01Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![MikeAMCO](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@MikeAMCO](https://forum.inductiveautomation.com/u/MikeAMCO)\ **Post date:** [May 19, 2020, 4:36pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/1 "2020-05-19T16:36:01Z")
I am having a problem with the PDF Viewer. The toolbar should like like this: ![Screenshot 1](https://us1.discourse-cdn.com/inductiveautomation/original/2X/9/92b810983874df0bbbfb7017f23cea1d11bde4b3.png) As one can see from the reference material, the Save icon is visible. However, when I run the window in either the designer or client I get this: ![Screenshot 2](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/fa71a68a5ed8fdec626abce0f7504a59d2d7d66d.png) Any ideas or fixes? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [May 19, 2020, 5:34pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/2 "2020-05-19T17:34:48Z")
What version of Ignition is this? The save button was recently-ish hidden from view, because it doesn’t actually work without buying IcePDF Pro. ---
**Author:** ![MikeAMCO](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@MikeAMCO](https://forum.inductiveautomation.com/u/MikeAMCO)\ **Post date:** [May 19, 2020, 6:17pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/3 "2020-05-19T18:17:19Z")
Hello Paul. Thank you for the clarification. Attached is a screenshot showing my vesion: ![Version](https://us1.discourse-cdn.com/inductiveautomation/original/2X/d/d7617c39f4898a22e74c90c0b515a88fb5542b5c.png) Another question that I have is with respect to the print function. I will be using some copyrighted material (with author´s permission) that can be shown, but not distributed - i.e. printed or downloaded. Would it be possible to diasble the print function without losing the rest of the toolbar? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [May 19, 2020, 7:11pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/4 "2020-05-19T19:11:51Z")
> [@MikeAMCO](#): > > Would it be possible to diasble the print function without losing the rest of the toolbar? Yes, but 'order of operations' might be tricky here. You can put this code into a startup event on the window in question, but you'll want to make sure to set it back to true it if you need to display a PDF viewer that _can_ print. There's probably a better way to do it directly on the component, but this works pretty well: ```auto from org.icepdf.ri.util import PropertiesManager pm = PropertiesManager.getInstance() pm.setBoolean("application.toolbar.show.utility.print", False) ``` ---
**Author:** ![MikeAMCO](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@MikeAMCO](https://forum.inductiveautomation.com/u/MikeAMCO)\ **Post date:** [May 19, 2020, 8:59pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/5 "2020-05-19T20:59:01Z")
Thank you Paul. I will give it a try. ---
**Author:** ![MikeAMCO](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@MikeAMCO](https://forum.inductiveautomation.com/u/MikeAMCO)\ **Post date:** [May 27, 2020, 3:05pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/6 "2020-05-27T15:05:12Z")
Hello Paul. Your solution worked perfectly. Thank you! ---
**Author:** ![pgmo](https://avatars.discourse-cdn.com/v4/letter/p/d07c76/32.png) [@pgmo](https://forum.inductiveautomation.com/u/pgmo)\ **Post date:** [March 23, 2022, 11:14am UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/7 "2022-03-23T11:14:50Z")
> [@paul-griffith](#): > > The save button was recently-ish hidden from view, because it doesn’t actually work without buying IcePDF Pro. Old post, but I have one question about it: if I buy the _IcePDF Pro_ license, does the _Save Button_ appear also in the **Ignition PDF Viewer component**? Thanks, regards ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [March 28, 2022, 2:30pm UTC](https://forum.inductiveautomation.com/t/pdf-viewer-issues-missing-save-button/34886/8 "2022-03-28T14:30:16Z")
I have no idea how IcePDF’s pro license works or how it’s applied. You should talk to our sales engineering department.