# PDFViewer and VideoPlayer not working

**URL:** <https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698>\
**Category:** Ignition\
**Tags:** ignition81, perspective\
**Created:** [September 3, 2023, 6:36pm UTC](https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698 "2023-09-03T18:36:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Wendy\_Minai1](https://avatars.discourse-cdn.com/v4/letter/w/cdc98d/32.png) [@Wendy\_Minai1](https://forum.inductiveautomation.com/u/Wendy_Minai1)\
**Post date:** [September 3, 2023, 6:36pm UTC](https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698/1 "2023-09-03T18:36:52Z")

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Has anyone tried to configure the VideoPlayer or PDFViewer in the recent past?  
If so, how did you make them work?  
I am using the Web Dev file resource feature but all its showing me is failed to load PDF file.

![videoplayer](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/4/9499512984d067642bc0e0f56473d3d8282bc1d8.png)  
 ![pdf viewr](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/a/fad1b71e3a40a7954948cc746da688d87ec46ed7.png)

 ![failed](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/9/6920e0f00312ade3ab709a6021dafbec0db711dc.png)

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 3, 2023, 9:06pm UTC](https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698/2 "2023-09-03T21:06:28Z")

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There should be a project name in those urls.

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<div class="post-metadata">

**Author:** ![Wendy\_Minai1](https://avatars.discourse-cdn.com/v4/letter/w/cdc98d/32.png) [@Wendy\_Minai1](https://forum.inductiveautomation.com/u/Wendy_Minai1)\
**Post date:** [September 3, 2023, 9:45pm UTC](https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698/3 "2023-09-03T21:45:01Z")

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@pturmel /Ignition\_Training\_Manual/system/webdev/Ignition\_Training\_Manual/analytics.pdf this still did not work

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [September 3, 2023, 10:04pm UTC](https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698/4 "2023-09-03T22:04:25Z")

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[https://docs.inductiveautomation.com/display/DOC81/Web+Dev#WebDev-URL](https://docs.inductiveautomation.com/display/DOC81/Web+Dev#WebDev-URL)

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [September 3, 2023, 11:48pm UTC](https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698/5 "2023-09-03T23:48:34Z")

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Consider right clicking the node in the project browser and selecting "Copy Mounted URL"

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<div class="post-metadata">

**Author:** ![Wendy\_Minai1](https://avatars.discourse-cdn.com/v4/letter/w/cdc98d/32.png) [@Wendy\_Minai1](https://forum.inductiveautomation.com/u/Wendy_Minai1)\
**Post date:** [September 4, 2023, 12:10am UTC](https://forum.inductiveautomation.com/t/pdfviewer-and-videoplayer-not-working/78698/6 "2023-09-04T00:10:12Z")

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Thank you all for the help. I will use a different component instead. I have/ and had tried all the suggestions above but it still shows failed to load pdf file.