# Periodically when adding new tags or restarting existing tags, quality shows as Uncertain\_InitialValue

**URL:** <https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769>\
**Category:** Ignition\
**Tags:** ignition80\
**Created:** [February 24, 2021, 5:16am UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769 "2021-02-24T05:16:17Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [February 24, 2021, 5:16am UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/1 "2021-02-24T05:16:17Z")

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Since upgrading from 7 to v8.1.0 onsite, we’ve periodically been seeing that when we add new tags, edit existing, or restart existing tags from the context menu, their values won’t come in and their qualities remain `Uncertain_InitialValue`.

The only resolution that I’ve found it to completely restart the gateway. I have tried restarting the tag provider itself, however from memory this just meant that _all_ tags had this quality.

The last time this happened was about 2 weeks ago, and now it’s just happened again. The site is operational basically 24/7 so rebooting SCADA is not great! I’ll contact support tomorrow morning (Aus time), but in the meantime, does anyone have any suggestions?

Edit: note that this only affects tags coming from devices e.g. Allen-Bradley PLCs. Internal Ignition memory tags are unaffected…

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**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [February 24, 2021, 6:08am UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/2 "2021-02-24T06:08:35Z")

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8.1.2 is the current stable, any reasons you’re not availing of that release?

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**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [February 24, 2021, 11:43am UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/3 "2021-02-24T11:43:50Z")

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We upgraded to 8.1.0 a few months ago, from memory we’ve only seen it happen 3 times now but we’re planning to upgrade to 8.1.3 as we’ve been holding out for the fix to the Perspective on-screen keyboard when running Perspective in Vision in the web browser component

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 24, 2021, 1:37pm UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/4 "2021-02-24T13:37:51Z")

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Are the AB PLCs version 32?

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**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [February 24, 2021, 7:54pm UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/5 "2021-02-24T19:54:46Z")

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Not all of them but some. Will need to check if its happening to all devices. Is there an issue with 32?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [February 24, 2021, 8:33pm UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/6 "2021-02-24T20:33:06Z")

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> [@nminchin](#):
>
> Is there an issue with 32?

Longstanding:

> [@Weird OPC Tag Name Issue with Logix v32](http://forum.inductiveautomation.com/t/weird-opc-tag-name-issue-with-logix-v32/23416):
>
> Hi, Has anyone else noticed a strange bug with Ignition’s OPC UA module in 7.9.10 communicating with a ControlLogix PLC with firmware v32 where when a tag name is changed in the PLC the name change is not reflected in the OPC Browser after a refresh and reading/writing to the tag still works with the old PLC tag name in the tag properties? A workaround at this moment is deleting the device from the gateway entirely and adding the device back which makes the OPC Browser work as intended (tag na…

> [@OPC UA - new tags not showing up all the time in Designer](http://forum.inductiveautomation.com/t/opc-ua-new-tags-not-showing-up-all-the-time-in-designer/35306):
>
> I have a Perspective project that has a lot (44k) tags gathered from several different OPC UA devices. There are 5 different Control/GuardLogix processors configured. Their configuration is shown below and is consistent with exception of the names, IP address, and slot. We have found that when adding new tags to the processor that the new tags do not always show up in Designer’s tag tree. Perhaps we haven’t always waited long enough, but it doesn’t seem to happen in a reasonable amount of ti…

> [@PLC using Logix Driver goes "Idle"](http://forum.inductiveautomation.com/t/plc-using-logix-driver-goes-idle/18505):
>
> I have a project that reading and writing to a PLC However, when the PLC goes offline, either from maintenance or scheduled downtime, if it’s down for an extended time, we think more that 20 minutes, the drive goes to status of idle and never comes out of it until we disable and re-enable the device. Is this normal behavior and how can I prevent this?

> [@AB Logix Firmware 32 tag qualities Unknown](http://forum.inductiveautomation.com/t/ab-logix-firmware-32-tag-qualities-unknown/24870/4):
>
> I’m running into the same issue with a 5581ES running 32.11 firmware. I’ve tried connecting to the PLC with servers running the following Ignition versions: • 7.9.9 • 7.9.12 • 8.0.9 And I get the same symptoms as OP. I am connected, can browse, but have bad quality on any tag. I am connected over an ENBT card in slot 2 of the rack, and then to slot 0. Gateway restarts, and enable/disable of device connections have not helped. For comparison, I am able to connect to an L71S and a compact…

> [@Tags Becoming Stale](http://forum.inductiveautomation.com/t/tags-becoming-stale/39673):
>
> I have a problem whereby tags are going stale. Ignition version 8.0.15 I’m still not sure that it isn’t a network problem, but I am unsure as to how to diagnose the Ignition system to check its usage. I have six clients currently connected and since the last two were brought online tags have been going stale. I restart them and they are fine for a few minutes, then I lose them again. Then when I check the others, the problem occurs on all Clients. This is not specific to one or two machines. …

> [@OPC UA - new tags not showing up all the time in Designer](http://forum.inductiveautomation.com/t/opc-ua-new-tags-not-showing-up-all-the-time-in-designer/35306):
>
> I have a Perspective project that has a lot (44k) tags gathered from several different OPC UA devices. There are 5 different Control/GuardLogix processors configured. Their configuration is shown below and is consistent with exception of the names, IP address, and slot. We have found that when adding new tags to the processor that the new tags do not always show up in Designer’s tag tree. Perhaps we haven’t always waited long enough, but it doesn’t seem to happen in a reasonable amount of ti…

> [@CompactLogix v32 connectivity lost](http://forum.inductiveautomation.com/t/compactlogix-v32-connectivity-lost/42839):
>
> Hi folks, Ignition 7.9.6 We’ve got a v32 5069 processor that’s been running and connected for several months with no issues. Over the weekend, it seems to have lost connectivity to Ignition. We’ve power cycled the device, restarted the logix driver, it just won’t connect properly. In the gateway, it shows as “Connected,” but I cannot view the details. In the log, we get the following: LogixDriver 01Feb2021 11:35:37 Browse failed: com.digitalpetri.enip.cip.CipResponseExcept…

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 24, 2021, 9:02pm UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/7 "2021-02-24T21:02:54Z")

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If when these tags are stuck in Uncertain the Logix devices they belong to are in a perpetual Idle state then it’s a known issue.

Coincidentally, I think we just tracked it down and I’m going to be resurrecting one of the old threads about it to upload a module for testing.

If it’s not the Idle thing and instead you see errors in the logs when browsing/re-browsing then it’s a v32 firmware bug that has to be remedied by a program download or (reportedly) upgrading to v33.

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<div class="post-metadata">

**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [February 24, 2021, 9:41pm UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/8 "2021-02-24T21:41:52Z")

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@Kevin.Herron I’ve just checked and the issue is affecting a lot of drivers, not just Logix. Any tag I drag in from the OPC browser or create manually is in this state, including the diagnostic OPC tags part of devices.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 24, 2021, 9:51pm UTC](https://forum.inductiveautomation.com/t/periodically-when-adding-new-tags-or-restarting-existing-tags-quality-shows-as-uncertain-initialvalue/43769/9 "2021-02-24T21:51:01Z")

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Upgrade and/or call support 🤷‍♂️
