# Perspective 8.3 not loading on mobile app

**URL:** <https://forum.inductiveautomation.com/t/perspective-8-3-not-loading-on-mobile-app/111461>\
**Category:** Ignition\
**Tags:** perspective\
**Created:** [October 14, 2025, 10:12pm UTC](https://forum.inductiveautomation.com/t/perspective-8-3-not-loading-on-mobile-app/111461 "2025-10-14T22:12:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![robin.abdul](https://avatars.discourse-cdn.com/v4/letter/r/41988e/32.png) [@robin.abdul](https://forum.inductiveautomation.com/u/robin.abdul)\
**Post date:** [October 14, 2025, 10:12pm UTC](https://forum.inductiveautomation.com/t/perspective-8-3-not-loading-on-mobile-app/111461/1 "2025-10-14T22:12:13Z")

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Dear Support Team,

I have noticed in KSA.. perspective app is not loadin on mobile apps.

when we route traffic through cloud tunneller - ex.. ngrok

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<div class="post-metadata">

**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [October 14, 2025, 10:14pm UTC](https://forum.inductiveautomation.com/t/perspective-8-3-not-loading-on-mobile-app/111461/2 "2025-10-14T22:14:00Z")

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> [@robin.abdul](#):
>
> Dear Support Team,

This is the public forum, not the IA support team. We're nearly all individual volunteers and not a team. You want  
[https://support.inductiveautomation.com/hc/en-us](https://support.inductiveautomation.com/hc/en-us)