# Perspective App for Android not compatible? Missing cellular device?

**URL:** <https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245>\
**Category:** Ignition\
**Tags:** perspective\
**Created:** [December 6, 2020, 5:09pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245 "2020-12-06T17:09:13Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![PAYERNAN](https://avatars.discourse-cdn.com/v4/letter/p/439d5e/32.png) [@PAYERNAN](https://forum.inductiveautomation.com/u/PAYERNAN)\
**Post date:** [December 6, 2020, 5:09pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/1 "2020-12-06T17:09:13Z")

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Hi,

I am getting a problem with the Honeywell CK-65 Android computer/Barcode scanner. trying to find and install Perspective Client for Android. Google play says my device is not compatible… It is running Version Android version 8  
I told Honeywell and after testing they said it will not install because your software requires that the device has Cellular connectivity option which the CK-65 does not have. Hard to believe Cellular connectivity would be required…  
What can I do?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [December 6, 2020, 5:14pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/2 "2020-12-06T17:14:04Z")

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I’m not super familiar with our mobile apps so I’ll point someone to this thread on Monday, but I did overhear something recently about how one of the requirements for the app is a camera and that the next release will lift that requirement.

Does your device have a camera?

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**Author:** ![PAYERNAN](https://avatars.discourse-cdn.com/v4/letter/p/439d5e/32.png) [@PAYERNAN](https://forum.inductiveautomation.com/u/PAYERNAN)\
**Post date:** [December 6, 2020, 11:00pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/3 "2020-12-06T23:00:36Z")

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Hello Kevin,  
(French name you have… do you speak French?)

Thanks for the fast response.

This device has a Scanner Head which should be seen as a camera.  
Honeywell successfully tested with the model which is just above this one and the main difference between the two is the cellular capabilities.

I will keep in touch with Honeywell and forward your comments.

Thanks

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [December 7, 2020, 5:07pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/4 "2020-12-07T17:07:24Z")

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> [@PAYERNAN](#):
>
> (French name you have… do you speak French?)

Mostly English heritage, no French that I'm aware of.

> [@PAYERNAN](#):
>
> This device has a Scanner Head which should be seen as a camera.

Turns out we have this device in house for testing and it _does not_ report as having a camera.

The next release of the Perspective app should allow you to install it on this device.

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**Author:** ![PAYERNAN](https://avatars.discourse-cdn.com/v4/letter/p/439d5e/32.png) [@PAYERNAN](https://forum.inductiveautomation.com/u/PAYERNAN)\
**Post date:** [December 7, 2020, 8:24pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/5 "2020-12-07T20:24:16Z")

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Ok Kevin, thanks. I will forward your answer to Honeywell.

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**Author:** ![PAYERNAN](https://avatars.discourse-cdn.com/v4/letter/p/439d5e/32.png) [@PAYERNAN](https://forum.inductiveautomation.com/u/PAYERNAN)\
**Post date:** [December 7, 2020, 8:24pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/6 "2020-12-07T20:24:34Z")

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And Thanks gain!

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**Author:** ![PAYERNAN](https://avatars.discourse-cdn.com/v4/letter/p/439d5e/32.png) [@PAYERNAN](https://forum.inductiveautomation.com/u/PAYERNAN)\
**Post date:** [December 7, 2020, 8:31pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/7 "2020-12-07T20:31:07Z")

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And one more question Kevin: Any idea when the new version which should work for me is coming out?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [December 7, 2020, 8:34pm UTC](https://forum.inductiveautomation.com/t/perspective-app-for-android-not-compatible-missing-cellular-device/41245/8 "2020-12-07T20:34:30Z")

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By next week some time, if not this week. QA still has some testing to do.
