# Perspective: Can't open dock from popup (because I'm an idiot)

**URL:** <https://forum.inductiveautomation.com/t/perspective-cant-open-dock-from-popup-because-im-an-idiot/42783>\
**Category:** Ignition\
**Tags:** perspective, ignition80\
**Created:** [January 30, 2021, 3:00pm UTC](https://forum.inductiveautomation.com/t/perspective-cant-open-dock-from-popup-because-im-an-idiot/42783 "2021-01-30T15:00:57Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [February 2, 2021, 2:46pm UTC](https://forum.inductiveautomation.com/t/perspective-cant-open-dock-from-popup-because-im-an-idiot/42783/5 "2021-02-02T14:46:49Z")

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If the identifier has any “/” characters, we’ve identified areas where Popups will fail to execute some Actions. See this post: [Perspective File Upload component onFileReceived not firing in a popup](http://forum.inductiveautomation.com/t/perspective-file-upload-component-onfilereceived-not-firing-in-a-popup/37418/6)

Just as an experiment, try modifying the identifier to something simple and see if it works so that we can verify this is the issue you’re encountering.

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_[View the full topic](https://forum.inductiveautomation.com/t/perspective-cant-open-dock-from-popup-because-im-an-idiot/42783)._