# Perspective components and property editor panel missing

**URL:** <https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503>\
**Category:** Ignition\
**Created:** [January 22, 2020, 5:33am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503 "2020-01-22T05:33:55Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 5:33am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/1 "2020-01-22T05:33:55Z")

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![Property%20editor%20missing](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/355e0b77da6370169519de46bea9a1499f3c6f12.png)  
Hi,  
I cannot find the property editor panel in my designer. I tried restarting the Gateway and reinstalling the designer as well. still it doesn’t show up.  
When i open the gateway in a different machine’s designer it works fine.  
Is there any troubleshooting you can help me with?

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**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 5:57am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/2 "2020-01-22T05:57:47Z")

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It would probably be best to just reset the panels.

View -\> Reset Panels

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 5:58am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/3 "2020-01-22T05:58:44Z")

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I tried that too

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:06am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/4 "2020-01-22T06:06:51Z")

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Reinstalling the designer doesn’t work because the workspace settings are cached locally in `%userprofile%/.ignition`. Delete the `perspective-workspace.layout` file and restart the designer.

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:10am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/5 "2020-01-22T06:10:12Z")

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it says the folder is empty

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:12am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/6 "2020-01-22T06:12:40Z")

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If you have ever launched a designer / client, then there’s a .ignition directory within the user folder that holds cached files. If the directory shows as empty, then it must be under a different user directory.

You can always just delete the .ignition directory and all the necessary files will be recreated upon next designer launch.

[Clear .ignition cache](https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/112/2/how-to-clear-client-ignition-cache-and-java-cache#clear-client-cache)

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:26am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/7 "2020-01-22T06:26:02Z")

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I tried running %userprofile%/.ignition in all the user profiles, other profiles don’t have that file

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:29am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/8 "2020-01-22T06:29:02Z")

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So you’re saying the .ignition folder is empty and doesn’t contain files? %userprofile% on windows navigates to the current logged in users directory. So if you launch the designer and then look for files within the .ignition folder for the logged in user, are there any workspace setting files?

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:31am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/9 "2020-01-22T06:31:42Z")

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My designer is running currently. I am even able to save the changes i do in the designer. But when i check the user profile there are no cached files. It is empty.

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:35am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/10 "2020-01-22T06:35:23Z")

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I also find that the designer does not close when i give save & exit. Only the view closes. I need to go to task manager and end task the designer

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:38am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/11 "2020-01-22T06:38:32Z")

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When you attempt to exit the designer from the file menu, just a view closes?

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:38am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/12 "2020-01-22T06:38:55Z")

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Yes

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:39am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/13 "2020-01-22T06:39:26Z")

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Do you see any errors within the client console (under tools)?

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:43am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/14 "2020-01-22T06:43:54Z")

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What happens if you’re in a different workspace? If you go to vision, create a window, and then try to exit the designer (from the file menu), does it just close the opened window?

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:47am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/15 "2020-01-22T06:47:00Z")

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![designer%20error](https://us1.discourse-cdn.com/inductiveautomation/original/2X/d/d7170c826519efd46734a8871fff1a1062d073c9.png)  
error in the console

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:47am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/16 "2020-01-22T06:47:35Z")

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Ya only the vision window closes not the designer

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:53am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/17 "2020-01-22T06:53:19Z")

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Are you able to create a simple text file within that directory? Do you have any antivirus / file scanning software installed? Since the designer launches under your user, it should have the permissions to create the file, meaning that it’s very well possible that another application is blocking access since the designer is a java application (and it can be common for security software to restrict file access per process).

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:57am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/18 "2020-01-22T06:57:28Z")

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![Annotation%202020-01-22%20122532](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/018e8d165a1b4eb61e79868b3c06c48d8d256ed0.png)  
Yes i am able to create a text file.

I don’t have any antivirus installed.I am using windows firewall

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<div class="post-metadata">

**Author:** ![ashwin.m](https://avatars.discourse-cdn.com/v4/letter/a/ea666f/32.png) [@ashwin.m](https://forum.inductiveautomation.com/u/ashwin.m)\
**Post date:** [January 22, 2020, 6:58am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/19 "2020-01-22T06:58:47Z")

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And even the firewall is turned off

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<div class="post-metadata">

**Author:** ![Kurt.Larson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kurt.larson/32/6426_2.png) [@Kurt.Larson](https://forum.inductiveautomation.com/u/Kurt.Larson)\
**Post date:** [January 22, 2020, 6:58am UTC](https://forum.inductiveautomation.com/t/perspective-components-and-property-editor-panel-missing/31503/20 "2020-01-22T06:58:56Z")

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There has to be some other software restricting access.

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