# Perspective Lock Up **URL:** \ **Category:** Ignition\ **Tags:** ignition81, perspective\ **Created:** [November 5, 2025, 3:18pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963 "2025-11-05T15:18:30Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Pat\_Cunningham](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pat_cunningham/32/57710_2.png) [@Pat\_Cunningham](https://forum.inductiveautomation.com/u/Pat_Cunningham)\ **Post date:** [November 5, 2025, 3:18pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/1 "2025-11-05T15:18:30Z")
Every now and then my perspective sessions all lock up and the only way I have found to fix it is restart the gateway. All the components get the black dot on them let the one shown below. I don’t see anything in the logs that looks suspicious. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/3/4/341fa13a1d66704d988f735a5f395e02d34593cf.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 5, 2025, 3:34pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/2 "2025-11-05T15:34:48Z")
If you can still get to the gateway web page, you should grab a thread dump. If that doesn't give you a reasonable clue, open a support ticket. ---
**Author:** ![djs](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@djs](https://forum.inductiveautomation.com/u/djs)\ **Post date:** [November 5, 2025, 3:35pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/3 "2025-11-05T15:35:17Z")
What about your gateway performance page? Are the thread counts or memory usage high? ---
**Author:** ![Pat\_Cunningham](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pat_cunningham/32/57710_2.png) [@Pat\_Cunningham](https://forum.inductiveautomation.com/u/Pat_Cunningham)\ **Post date:** [November 5, 2025, 7:02pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/4 "2025-11-05T19:02:35Z")
It is currently locked up and everything looks normal. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/2/8237c395c529d98bbb53760dbbfc9028c26f7254.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 5, 2025, 7:28pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/5 "2025-11-05T19:28:55Z")
Did you get a thread dump? The screenshot is not helpful. ---
**Author:** ![calimero100582](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/calimero100582/32/18630_2.png) [@calimero100582](https://forum.inductiveautomation.com/u/calimero100582)\ **Post date:** [November 5, 2025, 7:33pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/6 "2025-11-05T19:33:05Z")
Do you have the error that Perspective display? ---
**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\ **Post date:** [November 5, 2025, 8:34pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/7 "2025-11-05T20:34:42Z")
Also when you say they lock up, I assume you mean you can no longer interact with the client. Can’t change pages, open popups, etc? Or do you just see those quality overlays on all of your graphics that have bindings? ---
**Author:** ![Pat\_Cunningham](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pat_cunningham/32/57710_2.png) [@Pat\_Cunningham](https://forum.inductiveautomation.com/u/Pat_Cunningham)\ **Post date:** [November 6, 2025, 11:20am UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/8 "2025-11-06T11:20:08Z")
Overlays ---
**Author:** ![Pat\_Cunningham](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pat_cunningham/32/57710_2.png) [@Pat\_Cunningham](https://forum.inductiveautomation.com/u/Pat_Cunningham)\ **Post date:** [November 6, 2025, 11:47am UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/9 "2025-11-06T11:47:44Z")
The project is a high security area so I can’t share the thread dump. Is there something in particular I should look for? ---
**Author:** ![Pat\_Cunningham](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pat_cunningham/32/57710_2.png) [@Pat\_Cunningham](https://forum.inductiveautomation.com/u/Pat_Cunningham)\ **Post date:** [November 6, 2025, 12:01pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/10 "2025-11-06T12:01:01Z")
I think I found the problem ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/f/6f66618d8e6bb7517c79f61e94ea20c91d6fba52.png) ---
**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\ **Post date:** [November 6, 2025, 12:01pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/11 "2025-11-06T12:01:59Z")
Then you should get in contact with official support, as they have NDA’s in place. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [November 6, 2025, 2:43pm UTC](https://forum.inductiveautomation.com/t/perspective-lock-up/111963/12 "2025-11-06T14:43:24Z")
Also, that is a deadlock, which is always a bug. IA support will need all of this information to track it down.