# Perspective Not Showing **URL:** \ **Category:** Ignition 8.3 Early Access\ **Tags:** perspective\ **Created:** [August 19, 2025, 7:50pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959 "2025-08-19T19:50:13Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 19, 2025, 10:06pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/42 "2025-08-19T22:06:44Z")
ahhh ---
**Author:** ![Sfenwick](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/sfenwick/32/82355_2.png) [@Sfenwick](https://forum.inductiveautomation.com/u/Sfenwick)\ **Post date:** [August 19, 2025, 10:09pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/43 "2025-08-19T22:09:23Z")
This is a slight change from 8.1, but once you’re signed in it should all be unlocked again. ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 19, 2025, 10:15pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/44 "2025-08-19T22:15:41Z")
upon running WinDbg to analyze the crash reports I find that I get this error which is now no longer caused by the AV but instead Chrome/JxBrowser itself. I get the “chrome!CrashForExceptionInNonABICompliantCodeRange” error raised. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/2/6/26859ec8ab8ecebbcba49e608b55942f7569a7f2.png) ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [August 19, 2025, 10:19pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/45 "2025-08-19T22:19:54Z")
Anything different in the console logs? I tried researching that Chrome crash and I just came up with there being a variety of possible causes. I thought for sure it had to be coming from security software. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/1/51c7e6733360e0e692a2e89e83154f36467abbc8.png) ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [August 19, 2025, 10:22pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/46 "2025-08-19T22:22:53Z")
I’ll have to check back in tomorrow, but we may end up needing to collect the Crash Dumps and DEBUG logs and send them over to TeamDev. ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 19, 2025, 10:26pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/47 "2025-08-19T22:26:18Z")
I also got these warnings: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/7/e77e84cb6f4e35ccecca070c20bedf7e54964ba0.png) it might be something with the DLL files as well IDK? ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [August 19, 2025, 10:28pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/48 "2025-08-19T22:28:04Z")
Try deleting this entire cache directory and relaunching. `C:\Users\rhull\.ignition\cache` ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [August 19, 2025, 10:28pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/49 "2025-08-19T22:28:31Z")
> [@avaughn](#): > > relaunching While the AV remains disabled.... ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 19, 2025, 10:31pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/50 "2025-08-19T22:31:43Z")
Its not allowing me to remove these is that alright? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/3/d32caca26390159fb38b0324f8cfafe28889c9d7.png) ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 19, 2025, 10:34pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/51 "2025-08-19T22:34:54Z")
So with the cached files above remaining I still cant get ignition perspective working. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [August 19, 2025, 10:41pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/52 "2025-08-19T22:41:42Z")
No, it is not alright. Use admin privileges to delete those, too. ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 20, 2025, 2:36pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/53 "2025-08-20T14:36:57Z")
Sorry for the late reply I tried both Command Prompt and PowerShell yet both failed to delete. I am running them in administrator and I am forcing deletion but it continues to fail. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/e/8ec4fe790526ecb6a3004fb1cdaeea21fe925fed.png) ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [August 20, 2025, 2:38pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/54 "2025-08-20T14:38:58Z")
It’s saying some of those are in use. Make sure all Designers are closed before attempting to delete. ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 20, 2025, 2:40pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/55 "2025-08-20T14:40:02Z")
All are closed and I stopped the ignition gateway. I’m gonna restart my computer and see if it works then ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [August 20, 2025, 2:42pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/56 "2025-08-20T14:42:14Z")
Also, did a JxBrowser folder get created in `C:\Users\rhull\AppData\Local\Temp`? It should be named something like this: `JxBrowser-UserData-1a76bb6d-0fa8-4b4d-ad3a-63be0cd9674a` ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 20, 2025, 2:49pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/57 "2025-08-20T14:49:49Z")
No it doesn’t exist on the path ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/4/f4da96b7f23de3f813b96b2cae8f529bf40fa6ed.png) ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [August 20, 2025, 3:14pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/58 "2025-08-20T15:14:53Z")
That should get created when the Designer gets launched and JxBrowser is going through its process. The fact that it’s not is a bit suspicious. @EMarsupial mentioned that folder not existing in the other thread as well. Perhaps there’s some sort of permissions issue with it being created in the Temp folder? Are you able to manually create a folder inside of that Temp folder? ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 20, 2025, 3:17pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/59 "2025-08-20T15:17:45Z")
yeah I can add a new folder. What should I call it? ---
**Author:** ![avaughn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/avaughn/32/38972_2.png) [@avaughn](https://forum.inductiveautomation.com/u/avaughn)\ **Post date:** [August 20, 2025, 3:21pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/60 "2025-08-20T15:21:39Z")
The name shouldn’t make a difference. I was mainly just checking to see if there were any user restrictions on creating a folder in that location. ---
**Author:** ![richhull](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@richhull](https://forum.inductiveautomation.com/u/richhull)\ **Post date:** [August 20, 2025, 4:02pm UTC](https://forum.inductiveautomation.com/t/perspective-not-showing/109959/61 "2025-08-20T16:02:34Z")
Should I attempt to uninstall and reinstall everything again? [Previous page](https://forum.inductiveautomation.com/t/perspective-not-showing/109959.md?page=2) [Next page](https://forum.inductiveautomation.com/t/perspective-not-showing/109959.md?page=4)