# Perspective phone web browser not responding after reopen from screen lock

**URL:** <https://forum.inductiveautomation.com/t/perspective-phone-web-browser-not-responding-after-reopen-from-screen-lock/78835>\
**Category:** Ignition\
**Tags:** perspective\
**Created:** [September 6, 2023, 9:47pm UTC](https://forum.inductiveautomation.com/t/perspective-phone-web-browser-not-responding-after-reopen-from-screen-lock/78835 "2023-09-06T21:47:18Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [September 12, 2023, 1:06am UTC](https://forum.inductiveautomation.com/t/perspective-phone-web-browser-not-responding-after-reopen-from-screen-lock/78835/4 "2023-09-12T01:06:36Z")

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This one:

> [@\[BUG\] Why it signs me off and lost all input after I unlock phone on browser Edge?](https://forum.inductiveautomation.com/t/bug-why-it-signs-me-off-and-lost-all-input-after-i-unlock-phone-on-browser-edge/78368):
>
> What are happenning after I lock phone even I anabled Edge backrgound app refresh and it's working fine on desktop: WebSocket disconnected from session Websocket connection errored out irreversibly. Closing the session. org.eclipse.jetty.io.EofException: null at org.eclipse.jetty.io.ChannelEndPoint.flush(ChannelEndPoint.java:279) at org.eclipse.jetty.io.WriteFlusher.flush(WriteFlusher.java:422) at org.eclipse.jetty.io.WriteFlusher.write(WriteFlusher.java:277) at org.eclipse.jetty.io.AbstractE…

TL/DR: Make sure your lock/screen and battery saver apps are configured to allow your browser and/or Perspective app to run while locked.

If your phone actually goes to sleep, there's nothing to be done--the connection to the gateway will certainly die.

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