# Perspective Report Viewer Component Missing

**URL:** <https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130>\
**Category:** Ignition Early Access\
**Created:** [May 28, 2020, 5:07pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130 "2020-05-28T17:07:55Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![jpark](https://avatars.discourse-cdn.com/v4/letter/j/a88e57/32.png) [@jpark](https://forum.inductiveautomation.com/u/jpark)\
**Post date:** [May 28, 2020, 5:07pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/1 "2020-05-28T17:07:55Z")

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Currently on 8.0.12 and some version of the 8.0.13 nightly.

Myself and one of my clients have experienced where the Perspective Report Viewer Component disappears from the component palette. I did not see any errors in the logs. I was able to copy and paste the component from another server/designer and it works properly.  
I’m not sure how to reproduce.

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**Author:** ![danieltalbot](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/danieltalbot/32/11201_2.png) [@danieltalbot](https://forum.inductiveautomation.com/u/danieltalbot)\
**Post date:** [May 28, 2020, 5:50pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/2 "2020-05-28T17:50:23Z")

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Have this issue. Can’t paste the component into my designer. Just get a black screen that says “ia.reporting.report-viewer not found.”  
Reinstalling perspective module did not fix.

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**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\
**Post date:** [May 29, 2020, 5:23pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/3 "2020-05-29T17:23:08Z")

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@jpark, @danieltalbot, double-check that the Reporting module is installed and running. Because of reporting dependencies, that component lives withing that module.

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**Author:** ![anthony.urquizo](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@anthony.urquizo](https://forum.inductiveautomation.com/u/anthony.urquizo)\
**Post date:** [June 1, 2020, 4:43pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/4 "2020-06-01T16:43:29Z")

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We are going trought the same issue. We hace version 8.0.12 and report module 5.0.12.  
The Perspective Report Viewer Component disappears from the component palette. When we restart the reporting module it comes back again, but doesnt work properly (mainly we can’t set the source).

Can’t find a way to fix it

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**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\
**Post date:** [June 1, 2020, 4:58pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/5 "2020-06-01T16:58:19Z")

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@anthony.urquizo, @jpark, @danieltalbot we have an active bug to fix the issue where it’s not possible to set the source after restarting the Reporting module. The fix should be soon.

For the issue of the component not being available in the designer… Can you verify (via logs) that the Reporting module has successfully started? If so, I’ll need to open a bug for that issue.

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**Author:** ![anthony.urquizo](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@anthony.urquizo](https://forum.inductiveautomation.com/u/anthony.urquizo)\
**Post date:** [June 1, 2020, 5:24pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/6 "2020-06-01T17:24:27Z")

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Here are the logs for a Restart of the Report Module.

 ![reportmodulelogs](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/cc54dcda72099158b3f166de1deff8ca76fadb6f.png)

Seems that the Report module does not complete the starting process.

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**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\
**Post date:** [June 1, 2020, 5:32pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/7 "2020-06-01T17:32:37Z")

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Yep, that looks like the Reporting module restart bug. How your logs look after a full gateway restart? Can you verify that the Reporting module has started in that scenario?

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**Author:** ![anthony.urquizo](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@anthony.urquizo](https://forum.inductiveautomation.com/u/anthony.urquizo)\
**Post date:** [June 1, 2020, 6:52pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/8 "2020-06-01T18:52:58Z")

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Here are the logs after a full gateway restart.

 ![reportmodulelogs2](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/abb61d038cd506d28a71d6e6e646ac58b122fe5d.png)

All the gateway modules are listed as Starting

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**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\
**Post date:** [June 2, 2020, 3:06pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/9 "2020-06-02T15:06:17Z")

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Thanks for reporting back. From those logs, we can verify that the Reporting module did start after the Perspective module, which is expected. There is a Reporting --\> Perspective dependency which causes that. In this scenario, are you still seeing the Report Viewer absent in the designer?

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**Author:** ![anthony.urquizo](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@anthony.urquizo](https://forum.inductiveautomation.com/u/anthony.urquizo)\
**Post date:** [June 2, 2020, 4:13pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/10 "2020-06-02T16:13:57Z")

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Yes @jball, the Report Viewer component is still absent after the restart.

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**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\
**Post date:** [June 2, 2020, 4:17pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/11 "2020-06-02T16:17:22Z")

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OK, I’ll open a bug to diagnose this. There appears to be a module life cycle issue here. Thanks for reporting, all.

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**Author:** ![gnguyen](https://avatars.discourse-cdn.com/v4/letter/g/41988e/32.png) [@gnguyen](https://forum.inductiveautomation.com/u/gnguyen)\
**Post date:** [June 3, 2020, 12:35pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/12 "2020-06-03T12:35:30Z")

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Hi,

Same with the June 3, 2020 nightly, on a clean install. Had to open a 8.0.10 view with report viewer component and copy-paste.  
The view is working but the component still not available in the component panel ;(

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**Author:** ![dtr019](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dtr019](https://forum.inductiveautomation.com/u/dtr019)\
**Post date:** [June 4, 2020, 2:29pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/13 "2020-06-04T14:29:30Z")

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Hi,  
Is there any work around for this? Have been following this thread since we upgraded to 8.0.12 and report viewer went missing. Here are the logs.  
Thanks.

 ![Report viewer logs](https://us1.discourse-cdn.com/inductiveautomation/original/2X/6/668ab452096288bdb78c73a9af57805ded4780bb.jpeg)

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<div class="post-metadata">

**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\
**Post date:** [June 8, 2020, 3:53pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/14 "2020-06-08T15:53:43Z")

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@dtr019, unfortunately, no workaround at the moment. This issue still needs to be diagnosed; we didn’t hit it in testing during it’s initial release. The bug is scheduled to be worked in the current development sprint.

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<div class="post-metadata">

**Author:** ![dtr019](https://avatars.discourse-cdn.com/v4/letter/d/5f9b8f/32.png) [@dtr019](https://forum.inductiveautomation.com/u/dtr019)\
**Post date:** [June 23, 2020, 1:13pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/15 "2020-06-23T13:13:20Z")

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Hi,  
So can we expect this to fixed in 8.0.14/any expected timeline? Thank you.

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 23, 2020, 2:48pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/16 "2020-06-23T14:48:49Z")

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8.0.15 at the absolute earliest.

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**Author:** ![FelipeSepulveda](https://avatars.discourse-cdn.com/v4/letter/f/f19dbf/32.png) [@FelipeSepulveda](https://forum.inductiveautomation.com/u/FelipeSepulveda)\
**Post date:** [July 8, 2020, 6:27pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/17 "2020-07-08T18:27:16Z")

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Hello there,  
Any updates on that?

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**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [July 8, 2020, 6:41pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/18 "2020-07-08T18:41:16Z")

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We’re actively working on including a fix for this in the upcoming 8.0.15 RC. Barring any serious setbacks, it’s likely to be fixed in 8.0.15 stable.

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**Author:** ![FelipeSepulveda](https://avatars.discourse-cdn.com/v4/letter/f/f19dbf/32.png) [@FelipeSepulveda](https://forum.inductiveautomation.com/u/FelipeSepulveda)\
**Post date:** [July 8, 2020, 6:43pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/19 "2020-07-08T18:43:56Z")

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Thanks, so, is there any planned date to release the stable version?

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**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [July 8, 2020, 7:20pm UTC](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130/20 "2020-07-08T19:20:29Z")

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Probably the week of the 24th.

[Next page](https://forum.inductiveautomation.com/t/perspective-report-viewer-component-missing/35130.md?page=2)
