# Perspective Video Player

**URL:** <https://forum.inductiveautomation.com/t/perspective-video-player/76517>\
**Category:** Ignition\
**Tags:** ignition81, perspective\
**Created:** [July 18, 2023, 1:04pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517 "2023-07-18T13:04:37Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jfan](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@jfan](https://forum.inductiveautomation.com/u/jfan)\
**Post date:** [July 18, 2023, 1:04pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517/1 "2023-07-18T13:04:37Z")

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Hi All,

I am using the file resource option in the Webdev module to store the mp4 file, then use the perspective video player to play a video. It works perfectly on any computer's browser, but whenever I open the perspective page on mobile devices, the video won't play (the play button is disabled.) However, if I put the source path on the mobile browser, the video can play without issues.

Is this issue related to the Perspective Video Player? do we have a workaround for this?

Thanks!

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**Author:** ![jfan](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@jfan](https://forum.inductiveautomation.com/u/jfan)\
**Post date:** [July 19, 2023, 7:33pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517/2 "2023-07-19T19:33:07Z")

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@paul-griffith @cmallonee Any help, please?

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [July 19, 2023, 7:37pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517/3 "2023-07-19T19:37:39Z")

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Have you tried re-encoding your video to a well-supported codec (like VP9, perhaps)? I understand that embedded Chrome may not always have the same licensed codec support as an independent browser.

Consider testing on Chromium instead of Chrome, so your testing is limited to the widely supported formats.

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**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [July 19, 2023, 9:53pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517/4 "2023-07-19T21:53:21Z")

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What version are you using? We had a similar report a couple of years ago which we were unable to replicate internally with the same resources.

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**Author:** ![jfan](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@jfan](https://forum.inductiveautomation.com/u/jfan)\
**Post date:** [July 19, 2023, 10:30pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517/5 "2023-07-19T22:30:51Z")

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@cmallonee I am using the latest version of ignition. If it makes a difference, I am also using edge. But also tried it on standard version, also no luck.

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**Author:** ![jfan](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@jfan](https://forum.inductiveautomation.com/u/jfan)\
**Post date:** [July 20, 2023, 5:29pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517/6 "2023-07-20T17:29:30Z")

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Thanks for the response! I will see if the customer can re-encode videos to VP9

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**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\
**Post date:** [July 20, 2023, 9:06pm UTC](https://forum.inductiveautomation.com/t/perspective-video-player/76517/7 "2023-07-20T21:06:31Z")

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I asked around and one of my co-workers pointed me to a [forum post](https://forum.inductiveautomation.com/t/video-player-component-woes-perspective-workstation-inadequacy/49577/2) that _I myself_ wrote about this very issue nearly two years ago.

Essentially, .mp4 requires a license _outside of Inductive Automation_ to be purchased and applied to the Gateway through JVM arguments (which thus requires a Gateway restart). The **recommended, free, easy workaround** is to use a non-license-based encoding format.