# Perspective: Websocket disconnected from session issue **URL:** \ **Category:** Ignition\ **Tags:** perspective, ignition81\ **Created:** [March 6, 2023, 4:02pm UTC](https://forum.inductiveautomation.com/t/perspective-websocket-disconnected-from-session-issue/70677 "2023-03-06T16:02:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![pgmo](https://avatars.discourse-cdn.com/v4/letter/p/d07c76/32.png) [@pgmo](https://forum.inductiveautomation.com/u/pgmo)\ **Post date:** [March 6, 2023, 4:02pm UTC](https://forum.inductiveautomation.com/t/perspective-websocket-disconnected-from-session-issue/70677/1 "2023-03-06T16:02:49Z")
Hi all, I have some entries like the following in my wrapper.log: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/8/d8bbbe57df2ea7c1717b741cc69034eecfcbcf17.png) When that happens, a banner appears on the top of the Perspective session telling the operator that there's _no connection to gatewway_. Any idea? ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [March 6, 2023, 4:35pm UTC](https://forum.inductiveautomation.com/t/perspective-websocket-disconnected-from-session-issue/70677/2 "2023-03-06T16:35:43Z")
I understand there are a bunch of older firewalls out there that chop websockets off after 30 minutes. I recommend you start with your IT group. ---
**Author:** ![pgmo](https://avatars.discourse-cdn.com/v4/letter/p/d07c76/32.png) [@pgmo](https://forum.inductiveautomation.com/u/pgmo)\ **Post date:** [March 6, 2023, 8:13pm UTC](https://forum.inductiveautomation.com/t/perspective-websocket-disconnected-from-session-issue/70677/3 "2023-03-06T20:13:16Z")
Thanks @pturmel, I'll follow your suggestion: this is the first customer, where I experience such a problem and I will contact his IT team.