# Phone Notification Voice Issues

**URL:** <https://forum.inductiveautomation.com/t/phone-notification-voice-issues/6570>\
**Category:** Ignition\
**Created:** [May 24, 2013, 6:21am UTC](https://forum.inductiveautomation.com/t/phone-notification-voice-issues/6570 "2013-05-24T06:21:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![allenr8](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@allenr8](https://forum.inductiveautomation.com/u/allenr8)\
**Post date:** [May 24, 2013, 6:21am UTC](https://forum.inductiveautomation.com/t/phone-notification-voice-issues/6570/1 "2013-05-24T06:21:01Z")

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I updated Ignition to the latest 7.6 release and now my voice notification stopped working. I get the following error:

Time Logger Message

12:18:42 AM CallManager Could not execute notification job NotificationJob[id=NJob\_5, users=1, events=1], the delivery media system was not available. Details: No compatible voice found

com.inductiveautomation.alarming.notification.sip.content.scripts.NoCompatibleScriptOrVoiceException: No compatible voice found  
at com.inductiveautomation.alarming.notification.sip.profile.SipNotificationProfile$TTSScriptFactory.buildScript(SipNotificationProfile.java:288)  
at com.inductiveautomation.alarming.notification.sip.call.NotificationJob.run(NotificationJob.java:143)  
at com.inductiveautomation.alarming.notification.sip.call.CallManager$CallQueueConsumer.run(CallManager.java:618)

I also manually updated the voice module. Did I miss something else in the update?

Thanks

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<div class="post-metadata">

**Author:** ![Colby.Clegg](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/colby.clegg/32/3282_2.png) [@Colby.Clegg](https://forum.inductiveautomation.com/u/Colby.Clegg)\
**Post date:** [May 24, 2013, 5:05pm UTC](https://forum.inductiveautomation.com/t/phone-notification-voice-issues/6570/2 "2013-05-24T17:05:18Z")

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Are there any other messages in the console near the system startup time? What are the versions on the modules on the the gateway Config\>Modules page? They both should report 1.6.1.

It’s likely that there’s just a version mismatch between the phone module and the voice module. Did you get both of the modules [from this post](http://www.inductiveautomation.com/forum/viewtopic.php?f=90&t=10298)? If not, try downloading and installing both of them from there.

It was a little unfortunate that the text to speech engine version changed between the initial release and 7.6.1, as we went to add more voices. I don’t expect there to be any more version changes/issues like this for a while.

Regards,