# PLC stuck in Idle status

**URL:** <https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542>\
**Category:** Ignition\
**Created:** [July 6, 2021, 6:42pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542 "2021-07-06T18:42:43Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![mokam](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@mokam](https://forum.inductiveautomation.com/u/mokam)\
**Post date:** [July 6, 2021, 6:42pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/1 "2021-07-06T18:42:43Z")

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Hi,  
I have ignition 8.0.17 and some time some devices are stuck in IDLE.  
Must of the Contrologix plc.  
How can I resolve the problem.  
Thanks.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [July 6, 2021, 6:52pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/2 "2021-07-06T18:52:30Z")

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This was fixed in the Ignition 8.1.4 release. You’ll have to upgrade to resolve the issue. The current stable LTS version is 8.1.7.

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<div class="post-metadata">

**Author:** ![mokam](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@mokam](https://forum.inductiveautomation.com/u/mokam)\
**Post date:** [July 6, 2021, 8:52pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/3 "2021-07-06T20:52:29Z")

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Is it free to upgrade to 8.1.4

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [July 6, 2021, 9:06pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/4 "2021-07-06T21:06:02Z")

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That depends on your license and TotalCare situation. Best to contact your sales rep with that question.

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<div class="post-metadata">

**Author:** ![mokam](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@mokam](https://forum.inductiveautomation.com/u/mokam)\
**Post date:** [July 7, 2021, 7:24pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/5 "2021-07-07T19:24:34Z")

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They said no. License don’t take in charge the upgrade.  
But your software has problem.

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [July 7, 2021, 8:54pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/6 "2021-07-07T20:54:33Z")

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> [@mokam](#):
>
> But your software has problem.

It is fixed. Your employer just hasn't paid (annual support) to have access to upgrades this long after your install. That's on you.

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<div class="post-metadata">

**Author:** ![mokam](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@mokam](https://forum.inductiveautomation.com/u/mokam)\
**Post date:** [July 7, 2021, 8:59pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/7 "2021-07-07T20:59:53Z")

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Hi,  
I’just bought upgrade less than 1 year.

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [July 7, 2021, 9:15pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/8 "2021-07-07T21:15:24Z")

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Did you buy a year of support with your upgrade? If not, you can only upgrade from 8.0.x to 8.0.y. Unfortunately, and per its original announcement, 8.0 is _ **not** _ a long term support version. If you pay to upgrade now, you’ll get 8.1.x, and you’ll be able to keep upgrading 8.1 through its (long term) life. You should talk to sales about LTS versus non-LTS versions.

It is a bit of a shame that non-LTS and LTS are priced the same, but the policy is long-standing and not a secret.

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<div class="post-metadata">

**Author:** ![mokam](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@mokam](https://forum.inductiveautomation.com/u/mokam)\
**Post date:** [July 7, 2021, 9:17pm UTC](https://forum.inductiveautomation.com/t/plc-stuck-in-idle-status/48542/9 "2021-07-07T21:17:47Z")

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Thanks for all.  
I’m going to check that.