# Problem in starting Ignition Design Launcher

**URL:** <https://forum.inductiveautomation.com/t/problem-in-starting-ignition-design-launcher/47314>\
**Category:** Ignition\
**Created:** [June 1, 2021, 4:38pm UTC](https://forum.inductiveautomation.com/t/problem-in-starting-ignition-design-launcher/47314 "2021-06-01T16:38:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![abhishek.shukla\_88](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@abhishek.shukla\_88](https://forum.inductiveautomation.com/u/abhishek.shukla_88)\
**Post date:** [June 1, 2021, 4:38pm UTC](https://forum.inductiveautomation.com/t/problem-in-starting-ignition-design-launcher/47314/1 "2021-06-01T16:38:06Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/1/612f3f5ebf9a55e741fe214cd106cc44c48246d2.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/5/1/517bf9cfd7b23389f78ff9af98dd8d3be9fb4ecc.png)  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/c/1c111edcaffb129edd4b34fd00fc6c66523841f7.png)

Hello,  
Please refer to the attached screenshots.

I am getting the ‘Java process launch fail’ error when I try to ‘Open Designer’ from the Ignition Designer Launcher page. Any solutions please.

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**Author:** ![zacht](https://avatars.discourse-cdn.com/v4/letter/z/ea5d25/32.png) [@zacht](https://forum.inductiveautomation.com/u/zacht)\
**Post date:** [June 1, 2021, 6:34pm UTC](https://forum.inductiveautomation.com/t/problem-in-starting-ignition-design-launcher/47314/2 "2021-06-01T18:34:29Z")

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It’s not specific to this issue, but a common solution to Designer Launcher/Client Launcher issues is to delete the `c:\Users\SHUKLA\.ignition\cache` folder. The launchers will recreate the folder as necessary next time you open them.

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<div class="post-metadata">

**Author:** ![abhishek.shukla\_88](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@abhishek.shukla\_88](https://forum.inductiveautomation.com/u/abhishek.shukla_88)\
**Post date:** [June 2, 2021, 7:09am UTC](https://forum.inductiveautomation.com/t/problem-in-starting-ignition-design-launcher/47314/3 "2021-06-02T07:09:33Z")

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Thank you Zacht!

I was able to launch the Designer after deleting the folder.

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**Author:** ![Filipe\_Pedrosa](https://avatars.discourse-cdn.com/v4/letter/f/43a26b/32.png) [@Filipe\_Pedrosa](https://forum.inductiveautomation.com/u/Filipe_Pedrosa)\
**Post date:** [June 12, 2023, 5:24pm UTC](https://forum.inductiveautomation.com/t/problem-in-starting-ignition-design-launcher/47314/4 "2023-06-12T17:24:31Z")

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This solve my problem. After I uninstall the ignition designer, and reinstall after, was not starting anymore, I think was something with firewall, but I never could solve the problem, but as soon I delete this folder, Designer was back. Thanks.