# Problem Installing Ignition **URL:** \ **Category:** Ignition\ **Created:** [October 25, 2010, 3:13pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294 "2010-10-25T15:13:09Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Adonis.Schmidt](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@Adonis.Schmidt](https://forum.inductiveautomation.com/u/Adonis.Schmidt)\ **Post date:** [October 25, 2010, 3:13pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/1 "2010-10-25T15:13:09Z")
Ignition Install errors out with this message: Problem running post-install step. Installation may not complete correctly. Error running java -classpath “lib/catapult.jar” com.inductiveautomation.catapult.Upgrader “C:\Program Files\Inductive Automation\Ignition” : Program ended with an error exit code. Help is greatly appreciated. At customer site trying to set this up. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [October 25, 2010, 3:38pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/2 "2010-10-25T15:38:03Z")
If you haven’t done so already I’d call into support and we can get it taken care of quicker. ---
**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\ **Post date:** [October 25, 2010, 6:42pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/3 "2010-10-25T18:42:24Z")
It appears Java is not installed correctly. Check to see if Java 6 or above is installed. ---
**Author:** ![GlennXS](https://avatars.discourse-cdn.com/v4/letter/g/43a26b/32.png) [@GlennXS](https://forum.inductiveautomation.com/u/GlennXS)\ **Post date:** [October 28, 2010, 2:30am UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/4 "2010-10-28T02:30:36Z")
Calling in is nice but how about someone posting the remedy? ---
**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\ **Post date:** [October 28, 2010, 3:54pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/5 "2010-10-28T15:54:06Z")
I agree with you. We do have a policy from the forum that when a user is asked to call about an issue we will post the result to the forum. We haven’t received a call regarding this post so we can’t offer a solution yet. ---
**Author:** ![Adonis.Schmidt](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@Adonis.Schmidt](https://forum.inductiveautomation.com/u/Adonis.Schmidt)\ **Post date:** [November 24, 2010, 7:41pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/6 "2010-11-24T19:41:38Z")
Been away for awhile but the fix for me was to uninstall Ignition and uninstall Java then reboot the PC and reinstall Java and reinstall Ignition. Seemed to work just fine after that in that order. ---
**Author:** ![Tomas\_Morales](https://avatars.discourse-cdn.com/v4/letter/t/f1d935/32.png) [@Tomas\_Morales](https://forum.inductiveautomation.com/u/Tomas_Morales)\ **Post date:** [November 3, 2023, 7:39pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/7 "2023-11-03T19:39:02Z")
En mi caso solo desinstale el ignition y el java, reinicié y al momento de ejecutar el instalador de Ignition me funciono. ---
**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\ **Post date:** [November 3, 2023, 7:45pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/8 "2023-11-03T19:45:14Z")
> [@Tomas\_Morales](#): > > In my case I only uninstalled ignition and java, I restarted and when I ran the Ignition installer it worked. Things were a bit different 13 years ago when this thread started. Be sure to check the dates of the posts. 😉 ---
**Author:** ![Tomas\_Morales](https://avatars.discourse-cdn.com/v4/letter/t/f1d935/32.png) [@Tomas\_Morales](https://forum.inductiveautomation.com/u/Tomas_Morales)\ **Post date:** [November 3, 2023, 7:48pm UTC](https://forum.inductiveautomation.com/t/problem-installing-ignition/2294/9 "2023-11-03T19:48:57Z")
De acuerdo, lo comente porque me acaba de suceder con una version 7.1.8 que ya no existe, pero a alguien le puede servir 🙂