# Problem web page **URL:** \ **Category:** Ignition\ **Created:** [June 20, 2024, 2:14pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154 "2024-06-20T14:14:29Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Koussaila\_Fekroune](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Koussaila\_Fekroune](https://forum.inductiveautomation.com/u/Koussaila_Fekroune)\ **Post date:** [June 20, 2024, 2:14pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/1 "2024-06-20T14:14:29Z")
web page reste en starting ---
**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\ **Post date:** [June 20, 2024, 2:25pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/2 "2024-06-20T14:25:50Z")
What web page? - `https://inductiveautomation.com` - Your Ignition gateway home page? - A page from an Ignition Perspective application? Post a screen shot showing the URL and the error message. ---
**Author:** ![Koussaila\_Fekroune](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Koussaila\_Fekroune](https://forum.inductiveautomation.com/u/Koussaila_Fekroune)\ **Post date:** [June 20, 2024, 2:29pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/3 "2024-06-20T14:29:15Z")
la page web de ignition reste en starting démarre pas ---
**Author:** ![lrose](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lrose/32/62724_2.png) [@lrose](https://forum.inductiveautomation.com/u/lrose)\ **Post date:** [June 20, 2024, 2:33pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/4 "2024-06-20T14:33:40Z")
Il s'agit principalement d'un forum anglophone, vous obtiendrez une aide plus rapide et de meilleure qualité si vous postez en anglais. Utilisez un traducteur tel que Google Translate si vous ne parlez pas ou n’écrivez pas anglais. Depuis combien de temps la page Gateway signale-t-elle qu'elle redémarre ? Avez-vous essayé de redémarrer la machine sur laquelle la passerelle est installée ? \ This is primarly an English speaking forum, you will get quicker and better help, if you post in english. Use a translator such as Google Translate if you do not speak or write english. How long has the Gateway Page been reporting that it is restarting? Have you tried rebooting the machine that the gateway is installed on? \ ---
**Author:** ![Koussaila\_Fekroune](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Koussaila\_Fekroune](https://forum.inductiveautomation.com/u/Koussaila_Fekroune)\ **Post date:** [June 20, 2024, 2:35pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/5 "2024-06-20T14:35:08Z")
c'est la page de ignition le URL qui fini par : 8088 qui rete bloquer en starting ---
**Author:** ![Koussaila\_Fekroune](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Koussaila\_Fekroune](https://forum.inductiveautomation.com/u/Koussaila_Fekroune)\ **Post date:** [June 20, 2024, 2:37pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/6 "2024-06-20T14:37:34Z")
yes I restart the server but the problem persists ---
**Author:** ![lrose](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lrose/32/62724_2.png) [@lrose](https://forum.inductiveautomation.com/u/lrose)\ **Post date:** [June 20, 2024, 2:39pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/7 "2024-06-20T14:39:24Z")
I assume that it was running fine previously, what event led up to the Gateway service being restarted? ---
**Author:** ![Koussaila\_Fekroune](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Koussaila\_Fekroune](https://forum.inductiveautomation.com/u/Koussaila_Fekroune)\ **Post date:** [June 20, 2024, 2:45pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/8 "2024-06-20T14:45:27Z")
yes everything works properly before . there was a high temperature in the server room and then restarted the server since it was in default but then the web page remains does not block starting it displays on the page (ignition starting) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [June 20, 2024, 3:05pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/9 "2024-06-20T15:05:39Z")
You will need to review the `wrapper.log` file for detailed information in cases like this. More than likely some file was corrupted by the overheat situation. ---
**Author:** ![Koussaila\_Fekroune](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Koussaila\_Fekroune](https://forum.inductiveautomation.com/u/Koussaila_Fekroune)\ **Post date:** [June 20, 2024, 3:20pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/10 "2024-06-20T15:20:57Z")
Can you guide me to check the wrapper.logdossier please? ---
**Author:** ![lrose](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/lrose/32/62724_2.png) [@lrose](https://forum.inductiveautomation.com/u/lrose)\ **Post date:** [June 20, 2024, 3:57pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/11 "2024-06-20T15:57:17Z")
> **[Wrapper Logs | Ignition User Manual](https://www.docs.inductiveautomation.com/docs/8.1/platform/gateway/status/diagnostics-logs/wrapper-logs#wrapper-log-location)** > > Wrapper logs are a set of plain text log files located inside the installation directory on the computer where Ignition Gateway is installed. The exact path may vary depending on the installation directory, but the typical path to the location of the... ---
**Author:** ![Koussaila\_Fekroune](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Koussaila\_Fekroune](https://forum.inductiveautomation.com/u/Koussaila_Fekroune)\ **Post date:** [June 20, 2024, 5:23pm UTC](https://forum.inductiveautomation.com/t/problem-web-page/92154/12 "2024-06-20T17:23:58Z")
perfect problem solved corrupted file thank you very much