# Problem with importing tags that have a translate in an alarm field.

**URL:** <https://forum.inductiveautomation.com/t/problem-with-importing-tags-that-have-a-translate-in-an-alarm-field/90863>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [May 24, 2024, 12:43pm UTC](https://forum.inductiveautomation.com/t/problem-with-importing-tags-that-have-a-translate-in-an-alarm-field/90863 "2024-05-24T12:43:02Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![matteo\_feroli](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@matteo\_feroli](https://forum.inductiveautomation.com/u/matteo_feroli)\
**Post date:** [May 24, 2024, 12:43pm UTC](https://forum.inductiveautomation.com/t/problem-with-importing-tags-that-have-a-translate-in-an-alarm-field/90863/1 "2024-05-24T12:43:02Z")

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HI  
I encountered an issue while importing instances of a UDT. This UDT includes a tag with a configured alarm. The malfunction is caused by the binding inserted in the alarm: translate({label}) in the "Custom Message" field of the Phone Call Settings, where label is a simple string used as a key in the 'translation manager' to get the respective translation. During the import of the tags, the following error appears: "Results for asynchronous RPC call were not received within the specified amount of time [60000 ms] for task '39feed0a-9982-4737-92e8-9cb5cc014367'".  
Additionally, sometimes the gateway goes down after this operation.  
Does anyone know how I can solve this issue?
