# Problem with iPad connection error

**URL:** <https://forum.inductiveautomation.com/t/problem-with-ipad-connection-error/15398>\
**Category:** Ignition\
**Created:** [September 19, 2017, 3:26pm UTC](https://forum.inductiveautomation.com/t/problem-with-ipad-connection-error/15398 "2017-09-19T15:26:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![micah.hastings](https://avatars.discourse-cdn.com/v4/letter/m/cc9497/32.png) [@micah.hastings](https://forum.inductiveautomation.com/u/micah.hastings)\
**Post date:** [September 19, 2017, 3:26pm UTC](https://forum.inductiveautomation.com/t/problem-with-ipad-connection-error/15398/1 "2017-09-19T15:26:10Z")

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We are having a lot of issues while using the iPad with the Ignition HMI system. Upon first launch, everything seems ok. If we go back to the home screen for a while and then come back we get the error message, “Software caused connection abort: socket write error”. Sometimes pressing the restart button works, but most of the time it does not. I can press the ‘restart’ button and will return to the same restart error page. After pressing the home button twice on the iPad and force closing the Safari app, I can go back into the start page of the Ignition system and get it to work. It doesn’t seem like it should be this hard though. Any ideas? Should I try a different Android based tablet?

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/3ceaa2ff42a9480617b1d344ba0db14425f2aaf4.JPG)