# Problem with Popup Window **URL:** \ **Category:** Ignition\ **Created:** [November 12, 2021, 1:44pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017 "2021-11-12T13:44:16Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 1:44pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/1 "2021-11-12T13:44:16Z")
Good afternoon, in my project, I add a second screen. When I open a popup in second screen, popup is visualize in main screen, not in second screen. Why??? Thank You ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 1:54pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/2 "2021-11-12T13:54:26Z")
What version of Ignition? ---
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 1:56pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/3 "2021-11-12T13:56:47Z")
ignition \*8.1.5 ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 1:57pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/4 "2021-11-12T13:57:36Z")
Can you post your code that you are using to open the popup? Use ``` before and after the code so that its formatted. ---
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 2:01pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/5 "2021-11-12T14:01:54Z")
"window = system.nav.openWindow(‘Popups/TempoComponentiReport’, {‘stringa’ : "DURATA “+ str(chartEntity.columnKey) + " (s) : " + str((end\_data - start\_data) / 1000)}) system.nav.centerWindow(window)” ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 2:09pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/6 "2021-11-12T14:09:51Z")
So when you have a button on a second screen it shows up on the primary screen correct? > [@stefano.sforna](#): > > ```auto > window = system.nav.openWindow(‘Popups/TempoComponentiReport’, {‘stringa’ : "DURATA “+ str(chartEntity.columnKey) + " (s) : " + str((end_data - start_data) / 1000)}) > system.nav.centerWindow(window) > > ``` If so you will need to grab the handle of the screen you are on first and get that desktop to be able to open the window. See [system.nav.desktop - Ignition User Manual 8.1 - Ignition Documentation](https://docs.inductiveautomation.com/display/DOC81/system.nav.desktop) Try something like this: ```auto thisDesktopHandle = system.gui.getCurrentDesktop() #Get the screen handle where this even occurred thisNavDesktop = system.nav.desktop(thisDesktopHandle) #Now open up the popup window = thisNavDesktop.openWindow(‘Popups/TempoComponentiReport’, {‘stringa’ : "DURATA “+ str(chartEntity.columnKey) + " (s) : " + str((end_data - start_data) / 1000)}) system.nav.centerWindow(window) ``` ---
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 2:17pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/7 "2021-11-12T14:17:06Z")
I try but not work. I have this problem when open a popup from another popup opened. ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 2:19pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/8 "2021-11-12T14:19:17Z")
So you open one popup on a screen and it opens correctly. And then when you try and open another popup from that popup it isn’t working? Do you get any errors? Can you add a print for thisDesktopHandle and make sure that this is reporting the correct desktop? ---
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 2:38pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/9 "2021-11-12T14:38:14Z")
When I open a PopUp from another popup in second screen, popup open in main screen, not in second screen ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 2:39pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/10 "2021-11-12T14:39:09Z")
OK any errors from the script I posted? Can you print out the value of thisDesktopHandle to see if that is the desktop you expect? ---
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 3:08pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/11 "2021-11-12T15:08:20Z")
thisDesktopHandle is always primary screen, also if I open popup in second screen ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 3:11pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/12 "2021-11-12T15:11:31Z")
Hmm… interesting. So you have created multiple desktops using system.gui.openDesktop() correct? ---
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 3:17pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/13 "2021-11-12T15:17:06Z")
“system.gui.openDesktop( screen= 1, # 2nd display width= 1920, height= 1080, windows= [“Main Windows/Silos1”,“Navigation”])” This is code to create second desktop/screen ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 3:32pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/14 "2021-11-12T15:32:30Z")
OK give me a few minutes to poke around. I’ve done a bunch with multi-monitor so I’m sure I’ve done this. ---
**Author:** ![bschroeder](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bschroeder/32/13260_2.png) [@bschroeder](https://forum.inductiveautomation.com/u/bschroeder)\ **Post date:** [November 12, 2021, 4:00pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/15 "2021-11-12T16:00:40Z")
So I can’t reproduce this on 8.1.11. the first popup on a secondary monitor I’m opening strictly with this: ```auto window = system.nav.openWindow('CTD Popups/test1') system.nav.centerWindow(window) ``` And on popup test1 I’ve got a button that opens another popup using ```auto window = system.nav.openWindow('CTD Popups/test2') system.nav.centerWindow(window) ``` ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/2/12a17ba0039e53cf3b9c6350558568eb4027d285.png) And they are opening up as expected. Maybe try upgrading Ignition to 8.1.11 and see if it is fixed. ---
**Author:** ![stefano.sforna](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@stefano.sforna](https://forum.inductiveautomation.com/u/stefano.sforna)\ **Post date:** [November 12, 2021, 4:40pm UTC](https://forum.inductiveautomation.com/t/problem-with-popup-window/53017/16 "2021-11-12T16:40:37Z")
Ok, I try. Thank You