# Problems with backup/restore

**URL:** <https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954>\
**Category:** Ignition\
**Created:** [February 3, 2012, 10:23pm UTC](https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954 "2012-02-03T22:23:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![F\_Rayon](https://avatars.discourse-cdn.com/v4/letter/f/e68b1a/32.png) [@F\_Rayon](https://forum.inductiveautomation.com/u/F_Rayon)\
**Post date:** [February 3, 2012, 10:23pm UTC](https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954/1 "2012-02-03T22:23:24Z")

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Good evening, I need support because I did a proyect in my pc and when I tried to pass the back up to server, I cant restore… Can you help me?

thanks

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**Author:** ![Robert.McKenzie](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/robert.mckenzie/32/4134_2.png) [@Robert.McKenzie](https://forum.inductiveautomation.com/u/Robert.McKenzie)\
**Post date:** [February 3, 2012, 11:25pm UTC](https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954/2 "2012-02-03T23:25:58Z")

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Can you find the error you got when the restore failed? The most common cause for a restore to fail is if you create a backup on a newer version (ie7.3.3) than what you restored it to (ie 7.2.9).

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**Author:** ![F\_Rayon](https://avatars.discourse-cdn.com/v4/letter/f/e68b1a/32.png) [@F\_Rayon](https://forum.inductiveautomation.com/u/F_Rayon)\
**Post date:** [February 4, 2012, 3:16pm UTC](https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954/3 "2012-02-04T15:16:52Z")

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Thanks for the support.

but I have another question, does not affect licensing, upgrading 7.2.5 to 7.2.8 ignition?

I can do to not affect licenses?

thanks

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**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\
**Post date:** [February 4, 2012, 8:53pm UTC](https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954/4 "2012-02-04T20:53:20Z")

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Upgrading from 7.2.5 to 7.2.8 will not affect licensing.

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<div class="post-metadata">

**Author:** ![F\_Rayon](https://avatars.discourse-cdn.com/v4/letter/f/e68b1a/32.png) [@F\_Rayon](https://forum.inductiveautomation.com/u/F_Rayon)\
**Post date:** [February 4, 2012, 9:21pm UTC](https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954/5 "2012-02-04T21:21:00Z")

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How I can upgrade from 7.2.5 to 7.2.8 ignition?  
On the server I have no internet access.

only install the update file and that is?

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**Author:** ![Travis.Cox](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@Travis.Cox](https://forum.inductiveautomation.com/u/Travis.Cox)\
**Post date:** [February 5, 2012, 6:11pm UTC](https://forum.inductiveautomation.com/t/problems-with-backup-restore/3954/6 "2012-02-05T18:11:54Z")

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Yes, just run the installer/upgrader and that is it.