# Product Geneology

**URL:** <https://forum.inductiveautomation.com/t/product-geneology/82135>\
**Category:** Ignition\
**Tags:** sepasoft\
**Created:** [November 20, 2023, 3:41pm UTC](https://forum.inductiveautomation.com/t/product-geneology/82135 "2023-11-20T15:41:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SHIJI\_SASI](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@SHIJI\_SASI](https://forum.inductiveautomation.com/u/SHIJI_SASI)\
**Post date:** [November 20, 2023, 3:41pm UTC](https://forum.inductiveautomation.com/t/product-geneology/82135/1 "2023-11-20T15:41:03Z")

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Hello everyone,  
[prod|690x268](https://forum.inductiveautomation.com/uploads/short-url/o4n4PmyjtVrJmf9efS2q7rkWfYP.png)  
Using sepasoft track and trace module. After performing rework on a specific job order, we are experiencing multiple instances of the same job order being displayed. For instance, if the rework was done 7 times for a particular lot number selected in the meslotselector, it is showing 14 job orders.

I kindly request your assistance in finding a solution to this problem. I have attached a screenshot for reference. Any suggestions or guidance would be greatly appreciated.  
Thanks,  
Shiji

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [November 20, 2023, 3:45pm UTC](https://forum.inductiveautomation.com/t/product-geneology/82135/2 "2023-11-20T15:45:30Z")

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Have you contacted Sepasoft support? (This forum is not formal support, not even for Ignition itself.)

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<div class="post-metadata">

**Author:** ![SHIJI\_SASI](https://avatars.discourse-cdn.com/v4/letter/s/7ba0ec/32.png) [@SHIJI\_SASI](https://forum.inductiveautomation.com/u/SHIJI_SASI)\
**Post date:** [November 20, 2023, 5:54pm UTC](https://forum.inductiveautomation.com/t/product-geneology/82135/3 "2023-11-20T17:54:24Z")

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Hi,  
Sorry, I thought this platform will answer. Could you please share sepasoft support link.

Thanks,

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**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [November 20, 2023, 5:58pm UTC](https://forum.inductiveautomation.com/t/product-geneology/82135/4 "2023-11-20T17:58:18Z")

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> [@SHIJI\_SASI](#):
>
> Could you please share sepasoft support link.

Don't you have the actual product?

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**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\
**Post date:** [November 20, 2023, 6:02pm UTC](https://forum.inductiveautomation.com/t/product-geneology/82135/5 "2023-11-20T18:02:11Z")

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