# Project configuation edit and new project not accessable

**URL:** <https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081>\
**Category:** General Discussion\
**Created:** [August 19, 2013, 5:31pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081 "2013-08-19T17:31:45Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![ddarby](https://avatars.discourse-cdn.com/v4/letter/d/e56c9b/32.png) [@ddarby](https://forum.inductiveautomation.com/u/ddarby)\
**Post date:** [August 19, 2013, 5:31pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/1 "2013-08-19T17:31:45Z")

</div>

On the configuration pojects page, I time out whenever I try to create or edit a project. I was able to, after several attempts to create a project but have not been able to access any of the project edit pages or create another project since, I always time out. I am then provided with this message:

Internal error  
Return to home page

The return to home page is a link to the home page where I can try again, and again, and again…

The Console tells me this:

10:19:44 AM PageAccessSynchronizer Thread ‘http-8088-3’ failed to acquire lock to page with id ‘19’, attempted for 1 minute out of allowed 1 minute. The thread that holds the lock has name ‘http-8088-28’.  
(I) 10:18:51 AM LocalDBManagerImpl Created auto-backup of internal database “settings” in 4 seconds  
(I) 10:18:51 AM ENGINE Successfully backed up instance ‘settings’ to ‘C:\Program Files\Inductive Automation\Ignition\data\db\autobackup\db\_20130819\_101846.tar.gz’  
(I) 10:18:47 AM ENGINE Initiating backup of instance ‘settings’  
(I) 10:18:47 AM ENGINE checkpointClose end  
(I) 10:18:46 AM ENGINE dataFileCache commit start  
(I) 10:18:46 AM ENGINE checkpointClose start  
(I) 10:18:46 AM LocalDBManagerImpl Creating auto-backup of internal database “settings”…  
10:18:44 AM DefaultExceptionMapper Unexpected error occurred  
org.apache.wicket.page.CouldNotLockPageException: Could not lock page 19. Attempt lasted 1 minute

What would be the fix for this issue?

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [August 19, 2013, 6:37pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/2 "2013-08-19T18:37:19Z")

</div>

Can you get a thread dump from either the console\> threads tab or the GCU and attach it here?

You may have to restart the gateway to ‘fix’ this. What version are you on?

---

<div class="post-metadata">

**Author:** ![ddarby](https://avatars.discourse-cdn.com/v4/letter/d/e56c9b/32.png) [@ddarby](https://forum.inductiveautomation.com/u/ddarby)\
**Post date:** [August 19, 2013, 8:25pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/3 "2013-08-19T20:25:03Z")

</div>

Here’s the thread dump, and the software version:

System Properties  
Context State Running  
Redundancy Mode Independent  
Redundancy State Active  
Version 7.6.2 (b2368)  
Java Version Sun Microsystems Inc. 1.6.0\_24  
CPU % 7.1  
Memory (used/max) 751 mb / 1,018 mb  
Uptime 23 days, 23 hours, 31 minutes, 24 seconds  
Timezone America/Los\_Angeles [GMT-8:00]  
Locale en\_US  
Java Library Path ./lib;lib\core\gateway

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [August 19, 2013, 8:37pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/4 "2013-08-19T20:37:53Z")

</div>

How many projects do you have?

---

<div class="post-metadata">

**Author:** ![ddarby](https://avatars.discourse-cdn.com/v4/letter/d/e56c9b/32.png) [@ddarby](https://forum.inductiveautomation.com/u/ddarby)\
**Post date:** [August 19, 2013, 10:22pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/5 "2013-08-19T22:22:52Z")

</div>

We have 14 projects, Of the 14 several are duplicates of others for testing purposes and several are simply learning "Sandboxes’

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [August 19, 2013, 10:27pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/6 "2013-08-19T22:27:38Z")

</div>

Hmm. This _might_ be related to a bug on pages that deal with projects that got introduced in 7.6…

It should show up in 7.6.3-rc4 when it gets released.

In the meantime you will probably have to restart your gateway to get things back to normal.

---

<div class="post-metadata">

**Author:** ![ddarby](https://avatars.discourse-cdn.com/v4/letter/d/e56c9b/32.png) [@ddarby](https://forum.inductiveautomation.com/u/ddarby)\
**Post date:** [August 20, 2013, 4:07pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/7 "2013-08-20T16:07:26Z")

</div>

Reboot worked, hopefully we won’t have to do this on any type of a regular basis. Production holds their breath when they lose control of their process even for a short period of time.

Thanks for the help

---

<div class="post-metadata">

**Author:** ![nmudge](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nmudge/32/3394_2.png) [@nmudge](https://forum.inductiveautomation.com/u/nmudge)\
**Post date:** [August 20, 2013, 5:05pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/8 "2013-08-20T17:05:08Z")

</div>

I think this was fixed in Ignition 7.6.3 rc2 or rc3.

---

<div class="post-metadata">

**Author:** ![BFischer](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@BFischer](https://forum.inductiveautomation.com/u/BFischer)\
**Post date:** [September 6, 2013, 12:44pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/9 "2013-09-06T12:44:10Z")

</div>

Was this fixed in the 7.6.3.2013090513 release? I didn’t see it in the changelog.

---

<div class="post-metadata">

**Author:** ![nmudge](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nmudge/32/3394_2.png) [@nmudge](https://forum.inductiveautomation.com/u/nmudge)\
**Post date:** [September 6, 2013, 3:29pm UTC](https://forum.inductiveautomation.com/t/project-configuation-edit-and-new-project-not-accessable/7081/10 "2013-09-06T15:29:53Z")

</div>

It was fixed in one of the 7.6.3 RC releases, but it was not put in the changelog - woops.
