# Project template dropdown missing values

**URL:** <https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807>\
**Category:** Ignition\
**Tags:** ignition80\
**Created:** [August 27, 2019, 5:57pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807 "2019-08-27T17:57:36Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ankitkarwa21](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@ankitkarwa21](https://forum.inductiveautomation.com/u/ankitkarwa21)\
**Post date:** [August 27, 2019, 5:57pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/1 "2019-08-27T17:57:36Z")

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The project template dropdown menu is blank in the create new project form.  
Any ideas on how to fix it?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/b/b0410921c14399ef60f9700834967d77c4aa8248.png)

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**Author:** ![dmalan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dmalan/32/10600_2.png) [@dmalan](https://forum.inductiveautomation.com/u/dmalan)\
**Post date:** [August 27, 2019, 6:37pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/2 "2019-08-27T18:37:18Z")

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What version of Ignition are you on?

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<div class="post-metadata">

**Author:** ![ankitkarwa21](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@ankitkarwa21](https://forum.inductiveautomation.com/u/ankitkarwa21)\
**Post date:** [August 27, 2019, 6:37pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/3 "2019-08-27T18:37:33Z")

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8.03

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<div class="post-metadata">

**Author:** ![dmalan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dmalan/32/10600_2.png) [@dmalan](https://forum.inductiveautomation.com/u/dmalan)\
**Post date:** [August 27, 2019, 6:42pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/4 "2019-08-27T18:42:18Z")

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Were they there before and now missing? Is this a test server or your production server?

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<div class="post-metadata">

**Author:** ![ankitkarwa21](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@ankitkarwa21](https://forum.inductiveautomation.com/u/ankitkarwa21)\
**Post date:** [August 27, 2019, 6:43pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/5 "2019-08-27T18:43:57Z")

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This is a production server upgraded from 7.9.  
Test server, fresh 8.0 install, has the values.

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<div class="post-metadata">

**Author:** ![dmalan](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dmalan/32/10600_2.png) [@dmalan](https://forum.inductiveautomation.com/u/dmalan)\
**Post date:** [August 27, 2019, 9:01pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/6 "2019-08-27T21:01:21Z")

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The Designer you are working with, does it have access to the internet? It will need access to the internet to get the templates.

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**Author:** ![ankitkarwa21](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@ankitkarwa21](https://forum.inductiveautomation.com/u/ankitkarwa21)\
**Post date:** [August 27, 2019, 10:42pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/7 "2019-08-27T22:42:50Z")

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No, it does not have access to Internet. All our gateways are installed on servers that dont have access to internet for security reasons.

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [August 27, 2019, 10:46pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/8 "2019-08-27T22:46:43Z")

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Okay, so that’s why. In 8.0, we moved the project templates to an external resource - specifically, [https://api.inductiveautomation.com/v2/ignition/projects](https://api.inductiveautomation.com/v2/ignition/projects). If you’d just like those templates for your own use, you could download the .zip files locally and move them onto a machine that’s able to connect to your gateway.

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<div class="post-metadata">

**Author:** ![ankitkarwa21](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@ankitkarwa21](https://forum.inductiveautomation.com/u/ankitkarwa21)\
**Post date:** [August 27, 2019, 10:51pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/9 "2019-08-27T22:51:06Z")

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You mean import the proj files manually before starting a new project?  
Can I change the settings somewhere to look for these external resource in a different location where my gateway has access?

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [August 27, 2019, 10:56pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/10 "2019-08-27T22:56:22Z")

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No, the template search path is hardcoded - I suppose you could override your `hosts` or DNS to point somewhere else, but that seems overkill.

I would suggest downloading them manually, then importing on the gateway every time you want to create a new project. There’s no difference between doing that and starting from the templates, it’s just a bit less convenient.

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<div class="post-metadata">

**Author:** ![ankitkarwa21](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@ankitkarwa21](https://forum.inductiveautomation.com/u/ankitkarwa21)\
**Post date:** [August 27, 2019, 10:57pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/11 "2019-08-27T22:57:54Z")

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Thanks!

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<div class="post-metadata">

**Author:** ![ankitkarwa21](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@ankitkarwa21](https://forum.inductiveautomation.com/u/ankitkarwa21)\
**Post date:** [August 28, 2019, 7:33pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/12 "2019-08-28T19:33:32Z")

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Do custom icon library need internet to work too?  
I created a custom library that I am able use on Icon component in test server (connected to internet) but not in production server (not connected to internet) ?

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<div class="post-metadata">

**Author:** ![simon.beeching](https://avatars.discourse-cdn.com/v4/letter/s/ac91a4/32.png) [@simon.beeching](https://forum.inductiveautomation.com/u/simon.beeching)\
**Post date:** [September 3, 2019, 11:27pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/13 "2019-09-03T23:27:20Z")

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Remember to mark the imported project as ‘inheritable’ as well

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<div class="post-metadata">

**Author:** ![user70](https://avatars.discourse-cdn.com/v4/letter/u/ecb155/32.png) [@user70](https://forum.inductiveautomation.com/u/user70)\
**Post date:** [February 9, 2022, 8:17pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/14 "2022-02-09T20:17:54Z")

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@paul-griffith, Where can you download the project templates from? I am having the same issue as ankitkarwa21

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [February 9, 2022, 8:56pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/15 "2022-02-09T20:56:52Z")

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All the individual file links are in the JSON response from the URL I listed above.

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<div class="post-metadata">

**Author:** ![rsoriano](https://avatars.discourse-cdn.com/v4/letter/r/fbc32d/32.png) [@rsoriano](https://forum.inductiveautomation.com/u/rsoriano)\
**Post date:** [April 25, 2022, 8:53am UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/16 "2022-04-25T08:53:33Z")

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Does anyone successfully configure the project template without internet access here?

Can you please share your work around.

Thanks a lot.

Bobby

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 25, 2022, 1:22pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/17 "2022-04-25T13:22:38Z")

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Load them in a system connected to the internet. Manually export from that server to project files. Transport files to production environment. _ **Manually** _ import the desired project template as a new project name.

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<div class="post-metadata">

**Author:** ![rsoriano](https://avatars.discourse-cdn.com/v4/letter/r/fbc32d/32.png) [@rsoriano](https://forum.inductiveautomation.com/u/rsoriano)\
**Post date:** [April 26, 2022, 7:13am UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/18 "2022-04-26T07:13:42Z")

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thanks that is what i have done. Searching for work around with out import export if we have downloaded the template.

Regards,

Bobby

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 26, 2022, 12:20pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/19 "2022-04-26T12:20:54Z")

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Import/export _ **is** _ the workaround.

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [April 26, 2022, 12:22pm UTC](https://forum.inductiveautomation.com/t/project-template-dropdown-missing-values/27807/20 "2022-04-26T12:22:59Z")

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After you have the appropriate templates via project import, you can use the designer’s “send…” function to copy a template to an existing project.
