# Random 'Not Found' Quality Overlays while using Templates **URL:** \ **Category:** Ignition\ **Created:** [June 18, 2012, 6:58pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657 "2012-06-18T18:58:20Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![alanb](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@alanb](https://forum.inductiveautomation.com/u/alanb)\ **Post date:** [June 18, 2012, 6:58pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/1 "2012-06-18T18:58:20Z")
Hi I have found that when I leave a window, then return focus, the template object will randomly indicate a ‘Not Found’ quality code. These template objects are mapped to two bit states. The values are always correct and are shown above and below the object. However, the Quality Flag changes every time I return focus to the window. Does anyone have a solution to this problem? I’ve attached my template. I am running Ignition v7.4.3. Thanks in advance. [Distribution Recloser Template\_2012-06-18\_1250\_partial.proj](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/acb961e17cfe791876f683a95df629410745c216.proj) (12.1 KB) ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/f3faf7d11c96f3a2d0e07d78053aeb66747659ce.PNG) ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/0/04527ad3ac3f1e2b27b90d50f3971ccf0c9567af.PNG) ---
**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\ **Post date:** [June 19, 2012, 2:47pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/2 "2012-06-19T14:47:56Z")
Are there any logs or errors popping up anywhere? ---
**Author:** ![alanb](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@alanb](https://forum.inductiveautomation.com/u/alanb)\ **Post date:** [June 20, 2012, 3:45am UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/3 "2012-06-20T03:45:13Z")
I have seen none thus far. ---
**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\ **Post date:** [June 20, 2012, 11:18pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/4 "2012-06-20T23:18:35Z")
Is this in production? We recently encountered another issue similar to this where an upgrade fixed the tag quality. Would you be interested in upgrading to 7.5 to see if this resolves the issue. ---
**Author:** ![alanb](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@alanb](https://forum.inductiveautomation.com/u/alanb)\ **Post date:** [June 21, 2012, 2:07pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/5 "2012-06-21T14:07:05Z")
I’ll give it a shot today and let you know. ---
**Author:** ![alanb](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@alanb](https://forum.inductiveautomation.com/u/alanb)\ **Post date:** [June 21, 2012, 5:32pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/6 "2012-06-21T17:32:50Z")
I tried v7.5 and still see the same problem. ---
**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\ **Post date:** [June 21, 2012, 5:55pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/7 "2012-06-21T17:55:50Z")
Can you call into tech support so someone can take a look at this? 1-800-266-7798 ---
**Author:** ![porksmash](https://avatars.discourse-cdn.com/v4/letter/p/848f3c/32.png) [@porksmash](https://forum.inductiveautomation.com/u/porksmash)\ **Post date:** [July 4, 2012, 12:33am UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/8 "2012-07-04T00:33:16Z")
I just started using templates and am experiencing the same problem. I am using 7.4.2. Unfortunately upgrading is not immediately possible, but I’m tagging along here to see what the result is in any case. If there is any info you’d like me to provide as well let me know. ---
**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\ **Post date:** [July 5, 2012, 6:02pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/9 "2012-07-05T18:02:12Z")
This problem was resolved by upgrading to 7.5.1 beta. A possible workaround is to make a second binding to any tag that is showing these signs. ---
**Author:** ![alanb](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@alanb](https://forum.inductiveautomation.com/u/alanb)\ **Post date:** [July 5, 2012, 7:15pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/10 "2012-07-05T19:15:00Z")
Thanks! ---
**Author:** ![greg.simpson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/greg.simpson/32/3135_2.png) [@greg.simpson](https://forum.inductiveautomation.com/u/greg.simpson)\ **Post date:** [July 5, 2012, 8:30pm UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/11 "2012-07-05T20:30:10Z")
Glad that we could get your issue resolved! ![:thumb_left:](https://us1.discourse-cdn.com/inductiveautomation/original/1X/e26afb081ddde6df016df6ee49159cf56aaca688.gif ":thumb\_left:") ---
**Author:** ![Claus\_Nielsen](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@Claus\_Nielsen](https://forum.inductiveautomation.com/u/Claus_Nielsen)\ **Post date:** [November 29, 2018, 12:36am UTC](https://forum.inductiveautomation.com/t/random-not-found-quality-overlays-while-using-templates/4657/12 "2018-11-29T00:36:17Z")
Now 6 years after I struggle with this error. Using Ignition Platform 7.9.9