# Raspberry Pi not able to connect to gateway

**URL:** <https://forum.inductiveautomation.com/t/raspberry-pi-not-able-to-connect-to-gateway/18968>\
**Category:** Ignition\
**Created:** [July 25, 2018, 2:24pm UTC](https://forum.inductiveautomation.com/t/raspberry-pi-not-able-to-connect-to-gateway/18968 "2018-07-25T14:24:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![cdavis](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@cdavis](https://forum.inductiveautomation.com/u/cdavis)\
**Post date:** [July 25, 2018, 2:24pm UTC](https://forum.inductiveautomation.com/t/raspberry-pi-not-able-to-connect-to-gateway/18968/1 "2018-07-25T14:24:40Z")

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Hello,

I am using Raspberry Pis to display clients. I downloaded a backup of our customers gateway yesterday and I restored the backup on my laptop this morning. I am back in my office trying to simulate the Raspberry Pi display on our network, but I am unable to access the gateway from the Pi. I am able to ping my laptop (gateway) from the Pi and vice versa.

The gateway detects my laptops NIC, but where it gives the address to launch a mobile client it has the IP address of my customers gateway. Any recommendations would be appreciated.

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/cd2fc56742520220cb1352558145af9ae342ec6b.PNG)

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/2/28239436c90bf0838b08dd28a6fb905c4c37a90d.PNG)

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**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [July 25, 2018, 2:39pm UTC](https://forum.inductiveautomation.com/t/raspberry-pi-not-able-to-connect-to-gateway/18968/2 "2018-07-25T14:39:51Z")

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That’s likely the _Server Address_ setting in the Mobile configuration.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/8b3b5975b819f0ed6590c519581d846c089986f4.jpg)

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<div class="post-metadata">

**Author:** ![cdavis](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@cdavis](https://forum.inductiveautomation.com/u/cdavis)\
**Post date:** [July 25, 2018, 2:53pm UTC](https://forum.inductiveautomation.com/t/raspberry-pi-not-able-to-connect-to-gateway/18968/3 "2018-07-25T14:53:58Z")

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I disabled all NICs detected except for the 10.1.10.12 and also made my server address, in the mobile configuration, 10.1.10.12, but I still cannot open Ignition from my Pi.

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**Author:** ![cdavis](https://avatars.discourse-cdn.com/v4/letter/c/e9bcb4/32.png) [@cdavis](https://forum.inductiveautomation.com/u/cdavis)\
**Post date:** [July 25, 2018, 3:33pm UTC](https://forum.inductiveautomation.com/t/raspberry-pi-not-able-to-connect-to-gateway/18968/4 "2018-07-25T15:33:22Z")

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Problem has been resolved. Firewall was not allowing ports 8088 & 8043