# Raspberrypi Gateway Start Issue

**URL:** <https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080>\
**Category:** Ignition\
**Created:** [May 1, 2023, 11:28am UTC](https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080 "2023-05-01T11:28:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![lachlan.wearden](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@lachlan.wearden](https://forum.inductiveautomation.com/u/lachlan.wearden)\
**Post date:** [May 1, 2023, 11:28am UTC](https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080/1 "2023-05-01T11:28:09Z")

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Hello,  
I've installed Ignition 8.1.26 on a Raspberry Pi 4 B running Noobs, using the armhf-32 install files. I receive the following error when trying to start the gatway.  
admin@raspberrypi:~ $ /usr/local/bin/ignition/Ignition-linux-armhf-32-8.1.26/ignition.sh start  
Starting Ignition-Gateway with systemd...  
Job for Ignition-Gateway.service failed because the control process exited with error code.  
See "systemctl status Ignition-Gateway.service" and "journalctl -xe" for details.  
Failed to start service Ignition-Gateway

I'm very new to Linux so I'm not sure where to find these files, or why this may be failing. Any help would be appreciated!

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [May 1, 2023, 12:26pm UTC](https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080/2 "2023-05-01T12:26:13Z")

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Well, systemd points users at its own logging infra, which typical Linux services will use. Instead, you should look in the `logs` folder of your install, specifically for `wrapper.log`. That should provide the information you need. Post a snippet here if you need help deciphering it. (Be sure to use this forum's "Preformatted text" editor button when posting code or log extracts.)

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<div class="post-metadata">

**Author:** ![lachlan.wearden](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@lachlan.wearden](https://forum.inductiveautomation.com/u/lachlan.wearden)\
**Post date:** [May 1, 2023, 12:45pm UTC](https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080/3 "2023-05-01T12:45:20Z")

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The folder where the install files are is  
/usr/local/bin/ignition/Ignition-linux-armhf-32-8.1.26  
However, /usr/local/bin/ignition/Ignition-linux-armhf-32-8.1.26/logs is completely empty. Is that where I should be looking?

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<div class="post-metadata">

**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [May 1, 2023, 12:46pm UTC](https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080/4 "2023-05-01T12:46:23Z")

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Normally, yes. Does your `ignition.conf` file specify an alternate location for logs? If so, do that specified folder location exist?

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<div class="post-metadata">

**Author:** ![lachlan.wearden](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@lachlan.wearden](https://forum.inductiveautomation.com/u/lachlan.wearden)\
**Post date:** [May 4, 2023, 2:34am UTC](https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080/5 "2023-05-04T02:34:14Z")

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# Log file to use for wrapper output logging.

wrapper.logfile=logs/wrapper.log

I believe this is the folder being specified. This is line 100 and 101 of the ignition.conf file

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<div class="post-metadata">

**Author:** ![lachlan.wearden](https://avatars.discourse-cdn.com/v4/letter/l/df788c/32.png) [@lachlan.wearden](https://forum.inductiveautomation.com/u/lachlan.wearden)\
**Post date:** [May 4, 2023, 5:25am UTC](https://forum.inductiveautomation.com/t/raspberrypi-gateway-start-issue/73080/6 "2023-05-04T05:25:57Z")

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I uninstalled ignition and then re-installed the aarch-64-8.1.27 version rather than the 32 version, and it has now started!
