# Remote Alarm Journal

**URL:** <https://forum.inductiveautomation.com/t/remote-alarm-journal/36479>\
**Category:** Ignition\
**Tags:** ignition80\
**Created:** [July 8, 2020, 1:05pm UTC](https://forum.inductiveautomation.com/t/remote-alarm-journal/36479 "2020-07-08T13:05:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![niravad](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@niravad](https://forum.inductiveautomation.com/u/niravad)\
**Post date:** [July 8, 2020, 1:05pm UTC](https://forum.inductiveautomation.com/t/remote-alarm-journal/36479/1 "2020-07-08T13:05:49Z")

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Hi All,

Ignition Edge Install in plant and Ignition Central Server install in Cloud server.

Problem is Remote Alarm Journal not sync with edge sync service.

Here is error

" Remote server [Ignition-Central Gateway] does not accept storage on alarm journal ‘Ignition\_EdgeJournal’ ".

anyone know how to do that?

thanks

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [July 8, 2020, 3:17pm UTC](https://forum.inductiveautomation.com/t/remote-alarm-journal/36479/2 "2020-07-08T15:17:53Z")

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In Config -\> Service Security on the central server, ensure ‘Query And Storage’ is allowed for the remote alarm journal.

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**Author:** ![niravad](https://avatars.discourse-cdn.com/v4/letter/n/91b2a8/32.png) [@niravad](https://forum.inductiveautomation.com/u/niravad)\
**Post date:** [July 9, 2020, 6:37am UTC](https://forum.inductiveautomation.com/t/remote-alarm-journal/36479/3 "2020-07-09T06:37:05Z")

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thank you for response and this solution did work.

but getting new error on edge gateway frequently and here is error.

" |ServiceManager|09Jul2020 12:02:43|Error retrieving remote service availability. Unexpected error.|  
| — | — | — |

|WebSocketConnection|09Jul2020 12:02:43|-\> outgoing local=‘ignition-Edge’ remote=‘ignition-central+gateway’ method=doSend: [ignition-Edge] IOException thrown, error was ignition-central+gateway failed to respond, header=[opCode=MSG\_SEND, subCode=0, flags=0, messageId=8377, senderId=‘ignition-Edge’, targetAddress=’\_0:0:Ignition-Central Gateway’]|

|ServiceManager|09Jul2020 12:00:43|Error retrieving remote service availability. Unexpected error.|

|WebSocketConnection|09Jul2020 12:00:43|-\> outgoing local=‘ignition-Edge’ remote=‘ignition-central+gateway’ method=doSend: [ignition-Edge] IOException thrown, error was ignition-central+gateway failed to respond, header=[opCode=MSG\_SEND, subCode=0, flags=0, messageId=8054, senderId=‘ignition-Edge’, targetAddress=’\_0:0:Ignition-Central Gateway’]|

|InternalDatabase|09Jul2020 12:00:28|Created auto-backup of internal database “config.idb” in 742 ms|

|InternalDatabase|09Jul2020 12:00:27|Creating auto-backup of internal database “config.idb”…|

|LocalAlarmJournal|09Jul2020 11:59:56|Alarm journal system started.|

|LocalAlarmJournal|09Jul2020 11:59:56|Alarm journal initialized successfully.|

|StoreAndForward.Sink.Edge Historian|09Jul2020 11:59:56|History sink ‘Edge Historian’ started successfully.|

|RemoteHistorianSink|09Jul2020 11:59:56|Remote sink service state changed to ‘Available’|

|HistorianSyncable|09Jul2020 11:59:56|Starting remote synchronization for ‘Edge Historian’|

|RetryExec|09Jul2020 11:59:43|Retrying request to {}-\>http:ignition-central+gateway|

|RetryExec|09Jul2020 11:59:43|I/O exception (org.apache.http.NoHttpResponseException) caught when processing request to {}-\>http:ignition-central+gateway: The target server failed to respond|

|ServiceManager|09Jul2020 11:57:43|Error retrieving remote service availability. Unexpected error.|

|WebSocketConnection|09Jul2020 11:57:43|-\> outgoing local=‘ignition-Edge’ remote=‘ignition-central+gateway’ method=doSend: [ignition-Edge] IOException thrown, error was ignition-central+gateway failed to respond, header=[opCode=MSG\_SEND, subCode=0, flags=0, messageId=7580, senderId=‘ignition-Edge’, targetAddress=’\_0:0:Ignition-Central Gateway’]|

|RetryExec|09Jul2020 11:56:43|Retrying request to {}-\>[http://remote](http://remote) gateway|"

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**Author:** ![Ashok\_More](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@Ashok\_More](https://forum.inductiveautomation.com/u/Ashok_More)\
**Post date:** [November 17, 2022, 3:36pm UTC](https://forum.inductiveautomation.com/t/remote-alarm-journal/36479/4 "2022-11-17T15:36:36Z")

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Did you able to resolve this..am also getting same error.

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**Author:** ![Travis](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@Travis](https://forum.inductiveautomation.com/u/Travis)\
**Post date:** [September 18, 2024, 5:15pm UTC](https://forum.inductiveautomation.com/t/remote-alarm-journal/36479/5 "2024-09-18T17:15:23Z")

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Thanks a lot for this tip!